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Vodafone Sure Signal

Sure Signal v2 not accepting users

2: Seeker Bronze

Just pulled out SS V2 40121317305 from storage - been there a few months

 

Reset to default and successfully registered in my portal.

 

However I am unable to add any users, keeps stating there is a problem and to try again.  clicking on the help leads me to a 'page cannot be found'

 

Vodafone have upgraded the network in North Wales and completely made it wqrse for us :-/

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8 REPLIES
2: Seeker Bronze

Solid Red and two flashing Whites

 

All my others have been setup with no issues.  Business acccount holde here with nearly 200 mobiles......

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2: Seeker Bronze

Solid Red Solid White Off now

 

Still unable to add users

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2: Seeker Bronze

Still the same this morning

 

Dosnload Speed: 73.39

Upload Speed: 18.49

Ping: 21ms

Jitter 0

 

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Attachments

2: Seeker Bronze

So de-registered the SSV2, reset again and attempted to addusers during the registration process:

 

The source of this error is:

com.bea.wsrp.faults.v1.OperationFailedExceptionImpl: Internal Server Error: null; nested exception is: 
	javax.servlet.ServletException.; nested exception is: 
	com.bea.wsrp.faults.v1.OperationFailedExceptionImpl: null; nested exception is: 
	javax.servlet.ServletException
	at com.bea.wsrp.FaultInstanceFactory.<clinit>(FaultInstanceFactory.java:44)
	at com.bea.wsrp.proxy.ProxyBase.raiseFault(ProxyBase.java:563)
	at com.bea.wsrp.proxy.ProxyBase.invoke(ProxyBase.java:464)
	at $Proxy66.performBlockingInteraction(Unknown Source)
	at com.bea.wsrp.consumer.markup.BlockingInteractionService.invoke(BlockingInteractionService.java:91)
	at com.bea.wsrp.consumer.markup.BlockingInteractionService.invoke(BlockingInteractionService.java:59)
	at com.bea.wsrp.consumer.markup.AbstractMarkupService.invoke(AbstractMarkupService.java:156)
	at com.bea.wsrp.consumer.markup.AbstractMarkupService.invoke(AbstractMarkupService.java:135)
	at com.bea.wsrp.consumer.markup.MarkupServicesFacade.invoke(MarkupServicesFacade.java:80)
	at com.bea.wsrp.consumer.controls.ProxyPortlet.invokePerformBlockingInteraction(ProxyPortlet.java:1016)
	at com.bea.wsrp.consumer.controls.ProxyPortlet.handleEvent(ProxyPortlet.java:627)
	at com.bea.wsrp.consumer.controls.BlockingActionEvent$Manager.fireEvent(BlockingActionEvent.java:122)
	at com.bea.wsrp.consumer.controls.ProxyPortlet.raiseChangeEvents(ProxyPortlet.java:551)
	at com.bea.netuix.nf.ControlLifecycle$4.postVisitRoot(ControlLifecycle.java:316)
	at com.bea.netuix.nf.ControlTreeWalker.walkRecursive(ControlTreeWalker.java:368)
	at com.bea.netuix.nf.ControlTreeWalker.walk(ControlTreeWalker.java:128)
	at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:361)
	at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:339)
	at com.bea.netuix.nf.Lifecycle.processLifecycles(Lifecycle.java:330)
	at com.bea.netuix.nf.Lifecycle.runInbound(Lifecycle.java:162)
	at com.bea.netuix.nf.Lifecycle.run(Lifecycle.java:137)
	at com.bea.netuix.servlets.manager.UIServlet.runLifecycle(UIServlet.java:419)
	at com.bea.netuix.servlets.manager.UIServlet.processControlTree(UIServlet.java:305)
	at com.bea.netuix.servlets.manager.PortalServlet.service(PortalServlet.java:779)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
	at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
	at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
	at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
	at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at com.cj.trim.trimFilter.doFilter(trimFilter.java:86)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at com.vodafone.couk.micrositeintegration.filter.MicrositeIntegrationFilter.doFilter(MicrositeIntegrationFilter.java:185)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at com.vodafone.couk.filters.UnAuthenticatedPagesFilter.doFilter(UnAuthenticatedPagesFilter.java:147)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at com.vodafone.couk.filters.PartialHoldingPagesFilter.doFilter(PartialHoldingPagesFilter.java:61)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at com.vodafone.couk.filters.RedirectionFilter.doFilter(RedirectionFilter.java:219)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at com.vodafone.couk.filters.RedirectsFilter.doFilter(RedirectsFilter.java:225)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at com.vodafone.online.eserv.wlp.filter.WLPSecondLevelAuthFilter.doFilter(WLPSecondLevelAuthFilter.java:350)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at com.bea.p13n.servlets.PortalServletFilter.doFilter(PortalServletFilter.java:251)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:531)
	at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:266)
	at com.vodafone.couk.portal.redirects.LongToSeoURLServlet.longToSEOURL(LongToSeoURLServlet.java:327)
	at com.vodafone.couk.portal.redirects.LongToSeoURLServlet.doPost(LongToSeoURLServlet.java:139)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
	at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
	at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
	at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:283)
	at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at com.bea.p13n.servlets.PortalServletFilter.doFilter(PortalServletFilter.java:251)
	at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
	at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3251)
	at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
	at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
	at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2010)
	at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1916)
	at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1366)
	at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
	at weblogic.work.ExecuteThread.run(ExecuteThread.java:181)

 

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Moderator

@RevDarkman

 

I've performed a resync of your Sure Signal. Please wait 6 hours then reset the device.

 

Let us know how you get on. 

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2: Seeker Bronze

Thanks for this, unfortunately same error as my last post.

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16: Advanced member Gold

Hi RevDarkman,

In your first post you say that the Sure Signal has been in storage for a few months.

If your Sure Signal has not been used for more than 3 months it could have been barred from use, although if it is less than 1 year the bar can be removed. 

A call to 191 should resolve your problem.

 

https://support.vodafone.co.uk/Vodafone-products-and-services/Sure-Signal/42318691/My-Sure-Signal-ha...

 

Regards,

Mike.

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2: Seeker Bronze

So had alive chat to no avail and ordered the SSV3.......  check out my new thread - same &*&&^%& issues

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