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Welcome to Vodafone Community

About the community

A guide to using the Community

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Welcome to the Vodafone Community!

 

This is the place to get technical support, ask general questions around our products and services, and keep up to speed with the latest Vodafone and industry news.

 

Your forum account isn’t linked to your Vodafone account. For any questions relating directly to your mobile number or account you can also use our Contact us page where you can speak securely to one of our customer service advisors over Live Chat or see how to get in touch in-store or over the phone.

 

Community video playlsit (3 videos)

This playlist shows you everything you need to know to find your way around and get involved:

 Getting Started 

 You can Log in and Register two ways:

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Once logged in, this menu also contains your Settings, Private Messages, Notifications & Subscriptions.

The Community is split into three areas, Devices, Services & Community to make it easier to navigate and find where best to discover answers. 

We also have a great search tool, so you can find what you need quickly.

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Posts and threads

The individual conversations within a board are called 'threads' or 'topics'. They're made up of 'posts' which are individual messages.

 

Query types

The forum is for community based support and discussion on a variety of topics such as technical queries, device help and industry news. It’s a place to chat and connect with a great, varied and knowledgeable community.

For anything account specific, you can also see how to get in touch with customer services on the Contact us page.

 

Off Topic

We have a category called the Off Topic – this is a great place to discuss things which don’t relate to Vodafone services directly. You can talk about anything here including TV and entertainment news, music, apps and more.

 

Logging in

If you have any problems logging in, please email us at vodafone-eforum@vodafone.co.uk.

 

As well as the being able to post on the forum, there are a number of features you can unlock by rising through the ranking structure. See below for details of those features, as well as some general ones like how to use the search function.

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