Phone calls cutting out

[ashlea]

Hi, just wondering if anyone has this problem and if so how they fixed it. When I call my grans landline the phone call only lasts 1 minute and 2 seconds then it cuts off. My sister's phone is the same. We both have a Google pixel 7 pro. I can call her back numerous times in a row but each time only lasts the same 1 minute and 2 seconds. It's maddening. Anyone any ideas ? 

[AnnS]

There was a previous issue where calls were cutting out after 29mins 50 secs, if you use the forum search facility these will come up.

The solution was to turn off WiFi calling and put the call on hold for a second.  Obviously, if the call is only lasting for just over a minute, you can't be expected to keep doing this when contacting your Gran.

As with all network issues, follow this link Network Issues complete the template, copy and paste your findings on this thread, this will give the Social Team an example of the issue and something to go on to complete some investigations.