MiFi Connection

[Pollyg001]

Can someone explain why my mifi connection keeps saying limited access and then I have to disconnect and reconnect to access the internet?  Is this an efficiency thing?

[BandOfBrothers]

Hi

You could try resetting it. 

Some have a dedicated pin hole when you remove the back cover etc. 

Some issues can arise from mast issues or if a sim card is in the device this in itself can be degrading. 

Live Chat can check an account to ensure its not that at issue. 

[Pollyg001]

Thanks Lee,  I'll look to reset it and if not try live chat.  It's a new device / account so hopefully no degredation yet:)  P

[BandOfBrothers]

You're welcome. 

Please do try a refund boot. 

Sim cards can degrade at any point in their lifes I'm afraid. 

Do check your masts via https://www.vodafone.co.uk/explore/network/uk-coverage-map/index.htm

Best of luck. 

P.s the device will be covered by a 24 month manufacturer warranty and a Vodafone High street store can replace the sim card if necessary.