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12-09-2014 10:49 AM
Why send a text asking me to call at 9am and then dump my call after 100 minutes waiting on hold?
I can't upgrade via my account area either, most likely because I'm a business customer.
I am disgusted with Vodafone this morning. And I want that 100 minutes removed from my bill.
Why should I renew my contract with Vodafone now? I'll see if someone else is answering the phone today.
12-09-2014 11:18 AM
exactly the same happened to me.
12-09-2014 01:27 PM
Hi both
I'm sorry to see that you've both had the same difficulty.
I've checked and although there may be a queue, you will be able to get through to an advisor now. If you'd prefer you can also pre-order in store.
Thanks
K
17-09-2014 11:14 PM
18-09-2014 04:40 AM - edited 18-09-2014 04:41 AM