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04-07-2013 01:29 PM
I've recently moved house and my sure signal V1 doesn't seem to be working as it should - I'm not picking up 3G at all (all 4 lights come on except the one indicating phone in use). I have tried a master reset - no change.
I registered the suresignal at my old address and was working fine - when I look in administer sure signal section of my account, old postcode is showing and I can't see anywhere that I can change this to my new postcode. Not sure if this is why I have problems, but I wanted to try unregistering the sure signal and then re registering using the correct postcode.
Can somebody advise me on how to get the device unregistered please?
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06-07-2013 01:25 PM
02-09-2014 02:57 PM
Hi Frankieytl,
So that we can look into this further, take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.
Cheers,
Ben
20-04-2015 10:38 AM - edited 20-04-2015 10:42 AM
I also need to change the address on my Suresignal but can't see where this can be done within the dashboad. When I click on the tooltip, I get a 404 error. Standard.x
Why do Vodafone make thier website so hard to use!?