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Network queries

Get support from the community about the Vodafone network

911 Posts

GigaCube

Get all the Sure Signal support you need and share your setup hints and tips

40 Posts

Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific...

2342 Posts

Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. F...

893 Posts

Activity in Services

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Very poor customer service

I ordered an upgrade last Saturday, 1st a Honor 200 smart. I realised almost instantly I had made a mistake and the phone would not suit me so I called 191 within the hour and cancelled. I was told it was cancelled and I should be able to re-order in...

kane808 by • 2: Seeker
  • 19 Views
  • 1 replies
  • 0 thanks

Poor signal since 3g switch off

Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...

Vodafone 4G dropping connection overnight

Hi I am based in Devon and use 4G for working from home as the BT Connection is so poor in my area. It has been working fine for many months and had fantastic download speeds in excess of 70mbps at most times however I am  finding that the connection...

kbrownuk by • 2: Seeker
  • 20450 Views
  • 73 replies
  • 1 thanks

4g speed boost after cutting off 3g. Yeah right !

Hello all  I'm really annoyed by you Vodafone. Been with you since 1996.For the last 18 months or more, you have been telling me that you're going to cut off the 3g data signal in my area, and for me to make sure i have a 4g capable device. Fair enou...

Pluginz by • 4: Newbie
  • 1669 Views
  • 7 replies
  • 0 thanks

Cant activate youtube premium

'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired  16th of september, but message still keep popping up. 

ddddddd by • 2: Seeker
  • 10771 Views
  • 76 replies
  • 0 thanks

SIM RED 3 MONTH UPGRADE

Hello I want some help I wanted to get a SIM only deal out SimRed so I could upgrade after 3 months to a handset , my question is can I get any phone out I want or is it just a few choices to choose from  Thanks 

LS99 by • 2: Seeker
  • 60 Views
  • 1 replies
  • 0 thanks

Vodafone user since 16 years

Guys i am using vodafone sice 16 years Recently i got iPhone 16 pro Since my simcard is old, i was told to update my kyc and use a new simcard since old one is not compatible.I am a prepaid customer from 16 years, they are asking me to switch to post...

garry414 by • 2: Seeker
  • 115 Views
  • 1 replies
  • 0 thanks

Terrible signal at STANSTED AIRPORT

Can anyone shed any light on the absolutely awful signal for both data and calls at Stansted Airport? H and 4G signal shows up, as do 3 bars in the phone reception, but calls are almost impossible, and any data usage is either non-existant (usually t...

Rye1 by • 4: Newbie
  • 35561 Views
  • 84 replies
  • 2 thanks
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