Network queries
Get support from the community about the Vodafone network
890 PostsActivity in Services
Transferring number - can someone release me from this hell!
Hi I've been trying to transfer number from Voxi PAYG to Vodafone PAYM for over a week. Hours and hours of calls, filling in forms over and over again - still hasn't been done. As it's the same company I thought this would be straightforward, custome...
Top up refund
How do I get a refund from the top up I paid for that isn’t working
S24 ultra chromebook claim
Hi, how do I claim the chromebook? I've just upgraded to the s24 ultra, but can't find any instructions. One link i tried went to the samsung site but it said the form was closed
Vodafone PAC code not working
I requested a PAC code from Vodafone on 20/12/24 as my contract was due to end 29/12. I tried using the PAC code when I ordered my new sim from my new provider (Smarty) but it said the code was incorrect - I assumed it was because I’d only just got i...
Cant activate youtube premium
'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired 16th of september, but message still keep popping up.
5G data slow or not working
This 5G mast has never worked properly since being installed earlier in the year. Phone calls are ok but 5G data won’t work, I have to switch back to 4G manually to use data. I’ve tried other family members phones on Vodafone all with the same issue....
Why is vodafone blocking my website?
Hi, My website https://ce-tech.info/ Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!) It works on wifi and O2 networks, but vodafone is giving an issue. I have https enabled and SSL certificates (can be checked on...
BH23 - Christchurch town area, no Data at all with multiple lines, phones and full data bars
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?No, around the central and main shopping centre, retail parks, 15-20 minute walk usually resolves the issue. Airplane mode off and on has no effect2...
My mailerlite subscribers sign up is being blocked
When people sign up to my emails I request 2 step verification to confirm sign up.i have been informed the when Vodafone users click the link on the confirmation email they get a over 18 content warning.there is no over 18 content. This email trigger...
I need to retrieve my old number
Hi,I transferred my pay monthly contract to a PAYG sometime last year or maybe earlier this year I don’t recall, because I was planning to spend some time abroad and wanted to save some money. I did not know however that if I didn’t use the number in...
