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Network queries

Get support from the community about the Vodafone network

729 Posts

GigaCube

Get all the Sure Signal support you need and share your setup hints and tips

66 Posts

Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific...

4799 Posts

Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. F...

1210 Posts

Activity in Services

Website blocked by Securenet

Hello,I am reaching out from nexu.co. In the last 3-4 weeks we had some reports from our customers that the service is not accessible through their Vodafone lines. We investigated the problem and saw the Vodafone securenet classified nexu.co as a hig...

Not receiving 5G on iPhone 15, with a 5G Max SIM

Hello, as per the title.I have stood within 5G coverage areas, in line of sight of a 5G mast and still not received the signal, despite friends who are receiving 5G signal (same phone and network). I have double checked and tripe checked that the set...

ekajpls by 2: Seeker
  • 202 Views
  • 5 replies
  • 0 thanks

Missing trade in phone!

Hi, I wonder if anyone has had a similar experience amd where to go from here.I did a trade in deal for my Galaxy Z Fold 4 to the new Ultra 24. The deal was too good and decided this was my best option to receive money off.Vodafone sent me a prepaid ...

Resolved! Vodafone together, no eSIMs delivered.

I've just signed up for two 25GB SIMs and 910meg home broadband. I was under the impression that I would receive my two eSIMs straight away, but I've had nothing. The order seems to have gone through, the broadband router is pending dispatch and I've...

Pipefish by 3: Seeker
  • 243 Views
  • 7 replies
  • 0 thanks

Whole Midlands area signal issues

 We have more then 10 lines on our account, and having massive issues with signal/coverage in the whole of the midlands area.Check coverage, had new physical sim cards, made sure settings are correct and the usual information that we are told to do.T...

kevindp by 2: Seeker
  • 106 Views
  • 1 replies
  • 0 thanks

Poor signal since 3g switch off

Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...