My device plan was coming to an end so I started a new one, I was informed that this would end my Onenumber discount which I understood. However the day after I received an email saying my Onenumber had now been cancelled. So I thought a quick call to add a new one would be easy. Everything goes through fine but I'm unable to add it to my Apple watch.
The only way I can get through the endless cycle of automated messages when I call is to say I've lost my phone. Then I have to go through the whole process of ordering a new Onenumber again. As it is not showing on my account tech support can't help. I've now phoned them 8 times spending a minimum. of an hour each time only to end up with the same result.
Even today after explaining this will be the 8th time I've gone through the order process I'm still without a working Onenumber.
Has anyone had issue like this before?
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