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Solution

Sure signal

Mckevittsigns
2: Seeker
2: Seeker
Hi
Our house sure signal hasn't been working in a While now, I have tried switching off and rebooting to no avail. The serial number is 21197234590, our postcode has recently changed to BT35 8FX.
Can you let me know how to fix as we have zero signal
Many thanks
Shane
1 REPLY 1

Apple_Fanboy
13: Advanced Member

Hi Mckevittsigns

 

Has the Sure Signal stopped working since the Post Code change? If so have you tried logging into your My account and updating the location?

 

Due to several regulations the Sure Signal needs upto date location and if it detetects a change it will stop working until you update your post code details.

 

Thanks

John