Lack of speed and signal strength

[Pazza20001]

Hi we have had your broadband for 12 months now, it's never hit the guarantee and the WiFi signal strength is very poor, it barely works upstairs. Is there anything you can do about this as my other half now needs to work from home using online meeting apps.

[BandOfBrothers]

Hi @Pazza20001 

I know how important it is to be connected especially in these unprecedented times.

Here is a thread I replied in recently which may help.

》Internet-speed/Unbearably-slow-speeds-on-Superast-2. 

I wish you all the best with this situation. 

🏳️‍🌈Stay Safe 🏳️‍🌈