For help with your Vodafone account, click (here) to contact Customer Services. Want to chat about the latest tech, sport or entertainment news? This section is the place to do it.
Hi i just wanted to highlight the excellent customer service that I received from Nadia in the complaints team (northern accent). Due to the pandemic I’m going through a difficult situation and not only did she allow me to take my frustrations out on...
I tried to take out a new phone contract online today but it kept saying error so tried though live chat.“Craig” the agent I was speaking to asked a load of questions At first that I didn’t find suspicious:how long I’ve been at my address, my bank ac...
I have Vodaphone Broadband and Apple TV 4k..I have been bedridden for 18 months.the Apple TV is set up in my bedroom..does anyone know if allowed a second Apple TV box to be downstairs as no one else can watch the tv ..even if extra charge..previousl...
Hi, just wanted to say that Tara from Customer Support was an amazing help yesterday evening (21.04.2020). She was one of the loveliest advisors I've had the pleasure of talking to and my new phone has already arrived. Thank you Tara! Ps, it would be...
1255 on Fri 17 Apr - is this a long term thing?
I ordered through VeryMe rewards nearly 2 weeks ago. In the confirmation email, it said it would take 5 working days to be dispatched and an email would be sent then. I have still not received the dispatch email and the item has not arrived yet. I kn...
Hi Guys and Gals.So to follow on from this excellent thread http://forum.vodafone.co.uk/t5/TV-Sport/Favorite-TV-Series/m-p/2417403#M130I thought I'd ask what's people's Favourite Movies are and why ?For me mine are.The Terminator - because it was ahe...
I had an issue with no mobile data for 6 days. I had been on the phone for hours with various technicians. Eventually, I raised a complaint and followed it through. I was transferred to Shehab, technical adviser, who was straight onto my problem a...
Hi Do you offer any tangible rewards for community members who contribute significantly to the forum?
Hi In today’s world families have access to more and more advanced technology. At the centre of this are the mobile devices that we use to communicate with each other in many different ways. In our latest publication we look at how to keep your chi...
