Digital services and 191

[MooreTheGreat]

We’re currently experiencing issues with our Digital services

Thank you for your patience, we’re working hard to fix the issues. We’ll be back shortly.

If you need immediate assistance, try the solutions below or give us a call on 191

Can no longer track my order etc and when calling 191, It ends with ' Sorry, we can't take your call at the moment ' and cuts off.

[BandOfBrothers]

That's not good @MooreTheGreat 

I would suggest to try Live Chat and or the Vodafone Social Media Teams via Facebook messenger or Twitter DM as they have account access too.

Contact-us-for-account-specific-queries. 

[davidbush1963]

When will these problems be fixed? I have an issue that can only be sorted by customer services but neither phone or online services are available!

[CallumR]

Hey @davidbush1963 

We were going through some system updates yesterday, but everything is back up and running now for you to reach out to our team again.