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hi. I hope someone can offer some assistance or get me to the right department, other than the call centre. I upgraded my phone plan on 29/01/24 and the included the option for Spotify. My previous plan also included Spotify and I had no problems ...
I need help! A couple of days ago I initiated a live chat with Vodafone about moving my phone number, which is currently held by my work, to a personal account, as I am leaving my job. I was transferred to the business team, and they advised that was...
Good morning, I have tried every other avenue to get this resolved but I have had no joy. long story short moved from an EE third party (plan.com) to Vodafone but I still had to use the partner to prevent massive termination costs.Port all went throu...
Hello, as per the title.I have stood within 5G coverage areas, in line of sight of a 5G mast and still not received the signal, despite friends who are receiving 5G signal (same phone and network). I have double checked and tripe checked that the set...
Hi, I wonder if anyone has had a similar experience amd where to go from here.I did a trade in deal for my Galaxy Z Fold 4 to the new Ultra 24. The deal was too good and decided this was my best option to receive money off.Vodafone sent me a prepaid ...
I've just signed up for two 25GB SIMs and 910meg home broadband. I was under the impression that I would receive my two eSIMs straight away, but I've had nothing. The order seems to have gone through, the broadband router is pending dispatch and I've...
Anyone else receive TERRIBLE upgrade offers from Vodafone even when being a customer for long periods of time? What is the point of sticking to one company when their offers are WORSE than all their competitors?Your prices are higher than everyone el...
Basics plan does not come with 5G despite all the misleading information suggesting they do. Please can someone point me to the bit online that says they are 4G only before I go to advertising standards. Is a Basics SIM only plan not a SIM only plan...
hi, since 14th Nov I have not been able to Log into my account, my account have been cleansed 7 or 8 times my CS via 191 and also by Social Media team via Messenger, I've had numerous password and Username changes, all failed to log me in, even ...
Hi all,I have been a member of this forum for probably in excess of ten years, both in my current guise as Tsathoggua and in my previous guise as Biffo1963 until that account was banned for speaking out of turn, i.e. being honest about things which ...
