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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

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Phil by Community Manager (Retired)
  • 63392 Views
  • 160 replies
  • 12 thanks

de-activating my number

Hello, I want to de-activate (close) my Vodafone UK number that I was when I was student in London.I am still paying debts as the number is still active. I am now in my hometown, and cannot call Vodafone and reach anyone for this processing. Is there...

nattoral by 1: Seeker
  • 579 Views
  • 1 replies
  • 0 thanks

Call Divert Lost Phone

I have misplaced my mobile but it is on divert to my work landline, so when I try to call it and locate it doesnt ring. is there any way i can turn the divert off without having the mobile to hand? i'm pretty sure the mobile is at home, or at work so...

hollyjp by 2: Seeker
  • 905 Views
  • 3 replies
  • 0 thanks

I can't register my account

I can't register my account. I tried PC, iPhone, and Huawei mobile phones, but none of them can be registered normally. Neither Safari, edge nor Chrome can register. When I entered the phone number according to the format and clicked "Continue", noth...

Hecheeu by 2: Seeker
  • 2355 Views
  • 3 replies
  • 0 thanks

Subscription Scam

I was awaken at 5.30 this morning by a text message saying I had subscribed to something and it was £4.50 per week. I have never subscribed to anything on my phone and even have a bar to stop this.Just checked my account and £4.50 has been added to m...

darrenp63 by 4: Newbie
  • 60206 Views
  • 63 replies
  • 0 thanks

Mis sold contract

Has any one gone to trading standards about Vodafone and being mis sold a contract 

Liamg32 by 2: Seeker
  • 730 Views
  • 2 replies
  • 0 thanks

Credit Check Failure

Doesn't seem to be the first post on this topic here. A month or so ago tried to upgrade but failed a credit check apparently. Today I tried to order broadband and same happened. Credit review is "computer says noooooo". Meanwhile a few years back si...

sirgader by 4: Newbie
  • 1394 Views
  • 4 replies
  • 0 thanks

Onenumber - esim swap disaster

I moved from Three a week ago in order to use smartwatch pairing services as Three can't tell an esim from a fried chicken and their support has literally been the worst I have experienced in a very long time.I struggled with them trying to add watch...

Notified of age restriction is turned on

Hi I hVe a family contract with several lines attached I would like to add age restriction on some of the lines - will the person who has that phone be notified by txt that age restriction are now turned on ? 

Fl9rida by 2: Seeker
  • 609 Views
  • 1 replies
  • 0 thanks