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Forum Posts

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Device plan once airtime expires

Hi, my airtime plan is due to end soon and I am being moved onto a rolling contract?Is it possible for me to switch to a SIM only deal with another provider with a balance still due on my device plan?  I want to keep my current handset and am intendi...

Bordois by • 3: Seeker
  • 1457 Views
  • 1 replies
  • 0 thanks

Stranded in Silence: A Tale of Frustration and Neglect

In a world where a phone is often a lifeline, mine suddenly became silent. It all started with an emergency call last Sunday. Little did I know, that call would mark the beginning of a nightmare.As someone trying to escape an abusive situation, every...

5G Ultra Enablement Text

I took out a new Vodafone contract in June/July this year expecting to have access to 5G Ultra, which is available in my area, but I currently don't because it's not enabled until you receive a text saying it is.Has anyone actually received the text ...

Zone D and charges for send/receive WhatsApp messages

I’m in a zone D country (Argentina). I’ve installed a local eSIM and that has mobile data and data roaming switched on.  I’ve switched off data roaming for my vodaphone “uk home” sim. I’ve switched almost every app to off re mobile data - except maps...

MarkA61 by • 2: Seeker
  • 1124 Views
  • 3 replies
  • 0 thanks

Onenumber - Nightmare!!!!

My device plan was coming to an end so I started a new one, I was informed that this would end my Onenumber discount which I understood. However the day after I received an email saying my Onenumber had now been cancelled. So I thought a quick call t...

Bishuk by • 3: Seeker
  • 762 Views
  • 1 replies
  • 0 thanks

Username and password

I have just been through trauma where my account username was changed twice and my password three times by Vodafone agents. They have had to set me up a new account.As part of the saga I was told that usernames and passwords must be in capitals. I ha...

BSM48 by • 4: Newbie
  • 7982 Views
  • 17 replies
  • 0 thanks

My callers hear no ring tone when I'm abroad

I'm on an Unlimited Max with Entertainment plan and travel a great deal for work, predominantly in EU but occasionally further afield. For the past year or so, people who call me when I'm abroad don't hear my phone ring, they just get silence until I...

muppix by • 3: Seeker
  • 14319 Views
  • 29 replies
  • 0 thanks

Handsfree dialing with Alexa

My mother is blind and unable to use any phone even if pre-configured with contacts etc. I understand Vodaphone now allows Alexa to 100% control phone dialling, so we would be very interested in setting this up for her. Do all the Vodaphone options (...

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