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Forum Posts

SIM Barred for sending too many texts

Hello everyone,My SIM got barred for sending too many messages which were to make people aware of the number change. I contacted the fraud team on their voicemail but it has been almost 2 weeks since I contacted and I have had no response. Is there a...

Resolved! Are premium texts allowed on Basics monthly package?

I tried to send a text message to Times Radio on 87222. Worked on Giff Gaff  before changing to Voda. Some network packages charge extra, (usually about 25pence), some are included, but with the Vodafone Basics plan it just said “Not delivered”.I don...

TV175 by 4: Newbie
  • 3882 Views
  • 17 replies
  • 0 thanks

My vodafone app

Hi there My vodafone app is not working and has not been for last two weeks.I have spoken to many vodafone staff who have said to wait 48 hours and re register online and I have done this but still get an error message. Also when I load the app I get...

Screenshot_20240125_013734_My Vodafone.jpg Screenshot_20240125_014425_Samsung Internet.jpg
Tails229 by 2: Seeker
  • 1273 Views
  • 2 replies
  • 1 thanks

Credit check failure

I'm trying to upgrade and have done everything only to be met with a credit check failure which from reading seems to be a common issue. I have no financial issues and have had no recent credit checks against me and the ultimate cost of my upgrade is...

Morggs by 2: Seeker
  • 554 Views
  • 0 replies
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Upgrade mobile Order not received

my iPhone upgrade was due to be delivered Friday. Immediately after getting the estimated time that morning I rescheduled to Saturday  delivery and paid the 4.99. however on Friday afternoon my delivery was then updated as refused (they didn’t come t...

Mobile data abroad

My son has arrived in Spain and his mobile data is not working. He had the same problem when he went away in August. He’s spoke to Sam advisor and gone through all the troubleshooting and it’s still not working. The only thing they have said is to in...

Tried upgrading sim only deal

I have spent the last 2-3 days trying to upgrade my sim only deal, yesterday i found a deal without logging in, that i wanted so selected that,, but when i logged in it showed the deal dirrent, ie deal i wanted was 25% off, but deal that showed 6 mon...

Receiving someone elses bill

Every month I get a text telling me what my bill comes to. However, it's not bill but somebody else's. Its around £60 a month. I've attached a screenshot of the latest one. Its been happening for a Long time. 

Screenshot_20240120-113331_Messages.jpg
Glitchy by 2: Seeker
  • 458 Views
  • 1 replies
  • 0 thanks