Hi, my daughter had her phone stolen in Barcelona on 11th February 2024. She gave Vodafone all the details the next day including her IMEI number and the police report reference number. She asked them to blacklist the phone but after all these weeks ...
Hi, Trying to gain access to bills for the entirety of my contract history. Normal profile is limited to the last 12 months. Is there an easy way to achieve it? Thanks.
Why have I been charged when I did not make any calls, txt or anything
I'm roaming in New Zealand, without inclusive roaming, where there is a charge of £6.85/day if I make a phone call or send a text. Receiving a text is free. I also pay to recieve calls. But what happens if I don't answer a call, or decline a call, o...
Hello. I have a code to use for my vodafone advantage. I enter this in the promotion area but keep getting the message that the code cannot be used for discounted plans. I have tried several sim only plans. The plans are not discounted. So why is the...
Just joined Vodafone a few minutes ago and already contemplating cancelling; what a farce.I picked my plan and completed checkout - no issues at all.Shortly after, I get an email saying "thanks for registering with Vodafone" along with my username an...
I live in the UK but travel to Brazil 3 or 4 times per year. When I had a Vodafone PAYG sim I used to keep it in a spare iphone 7 and I would receive OTP's without having to action a Roaming Abroad plan. I was persuaded by a cold-caller to switch to ...
Can my son transfer his contract to me then pay off what he owes, it runs out in July and get him a new deal as they are offering me one 50% cheaper than he now pays ?
I am going in circles trying to get payment for my trade in. I handed my old iphone in at a store just under 3 weeks ago, having been quoted £140 for it. The store sent it off next day by DPD pm a 48hr delivery. Since then it has disappeared, and ...
Hey All, I'm just wondering if it's possible to recover and use my old phone number again? I switched contracts and changed to a new number but I'm needing to use my old number now. It's been a few months so I'm hoping this will be okay. If anyone ...
