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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Move from eSIM to physical SIM

I took out a contract on an eSIM but would like to move to a physical SIM. How do I go about this, please? Thanks in advance...

Umiamz by 4: Newbie
  • 19485 Views
  • 5 replies
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Vodafone Contract Issue: Starling Bank Accounts

Hello,I have recently relocated to the UK. While still in the process of setting up various things, I encountered multiple errors when attempting to establish a contract with Vodafone through their website.During a chat session with an agent, I was i...

Resolved! Uso non conforme dei giga Vodafone

Premetto che in casa il Wi-Fi è distante da camera mia e prende male, quindi uso solo ed esclusivamente il 5g del cellulare. Ho un piano vodafone con 160gb, si è rinnovata 1 settimana fa e ho ancora 140gb ma siccome negli ultimi 30 giorni in totale h...

chiss by 2: Seeker
  • 1889 Views
  • 1 replies
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Porting from Virgin to Vodafone Failed

I was ported from Virgin to Vodafone (on closure of Virgin) in Nov 2023, and since then I have not been able to receive SMS messages other than vodafone to vodafone numbers. The more important problem as a disabled person is that I cannot receive One...

joesture by 2: Seeker
  • 596 Views
  • 1 replies
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Account in arrears, despite being paid.

Hi. I did finish my contract with Vodafone and moved to O2 in December 2023.I didn’t receive a last bill and now my account has been put in arrears. I paid the last bill on the 21st February after a debt collection company sent me 5 letters saying I ...

Vodafone contract phones

Hi there was wondering if anyone knew if i bought one of vodafones phones on their monthly contract with their "Airtime" plan will i still be able to use my current sim card (voxi)

tylera31 by 2: Seeker
  • 446 Views
  • 1 replies
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Billing

How do I get an other used bill for last few mths

Unpaid bill text despite direct debit.

This is a heads up for anyone else who gets the same message. I received a text message from Vodafone today telling me that I was late paying a bill. As the account is paid by direct debit from a well funded account and has been for some time I was a...

Why won’t Vodafone blacklist my daughter’s stolen phone?

Hi, my daughter had her phone stolen in Barcelona on 11th February 2024. She gave Vodafone all the details the next day including her IMEI number and the police report reference number. She asked them to blacklist the phone but after all these weeks ...

Eileen65 by 2: Seeker
  • 1654 Views
  • 7 replies
  • 0 thanks