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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 63378 Views
  • 160 replies
  • 12 thanks

Engaged tone

Why does my friend get the engaged tone when she rings my mobile but everyone else can get through

margo43 by 2: Seeker
  • 2427 Views
  • 2 replies
  • 0 thanks

Can’t log in

Get internal server error when trying to log in   Changed password.  No difference 

CREDIT TEAM CONTACT

I had a contract with Vodafone over 3 years ago. I was told that to end my contract a fee of £190 was to be paid due the outstanding balance. This was reiterated several times before paying the balance to confirm process.   As much as I was aware thi...

Bdurand by 2: Seeker
  • 10314 Views
  • 26 replies
  • 0 thanks

Upgrading via Carphone Warehouse

If I upgrade my phone via Carphone Warehouse, does my contract remain with Vodafone, or does it change to Carphone? I have also read others' concerns on here with their existing SIMs being deactivated, leaving them without a phone until they receive ...

Is this company a joke?

Bear with me and this long post. I need answers. Bought an iPad last week, told it would come next day. Skip to next day (Friday) and it hasn’t come, live chat tells me the direct debit didn’t go through (would be nice if they made me aware of this)....