Split service
Hi Hope all is well! i had issues for 12 days+ my number transfer went wrong I can call out but no one call me apart from fellow vodaphoner’s. I want to get the issue resolved please can you advise or help further thank you
Pay monthly
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Forum Posts
Help to rescue me with fraud
Hi up until december last year i was with vodphone on a staff contract, i called to cancel the phone and was then mugged over the period of my phone being cancelled, ive now had fraud on one of my other accounts and they wont allow me to update anyth...
4G not working
I’m wondering if anyone can help please. I have a iPhone 13 and it won’t connect to 4G. Obviously Vodafone are rolling out the 3G network (thinking about it, my phone hasn’t been able to connect to 4G for the past year and I’ve been in places where 4...
Resolved! 2 lines, but can't see both under my account.
Hello, I moved 1 line from talkmobile to vodafone 3 months ago, signed a 12-month contract that I bought through carphone warehouse. The line is working fine and I have it under my vodafone account. I just moved another line from talkmobile to vodaf...
No incoming calls or texts after porting number
Hi,It has been 1 week since I ported my number to Vodafone. However, I have been told it has not been ported fully as a result of a split port. I cannot receive calls and cannot send or receive texts. I've called Vodafone customer services endlessly ...
Failure To Log a Termination of Contract
Hi there I wonder if anyone has experience of the following with Vodafone. I had a 2 year contract with Vodafone which started in July 2019. In September 2021 I wanted to move to another provider, so I did, and I informed Vodafone by phone that I wan...
Cancel airtime plan, but continue device plan
I've had a contract with Vodafone just over a year now. It's a 24 month airtime plan and 36 month device plan. I've been pretty unhappy with the service provision from Vodafone, so I want to cancel my airtime plan and pay the cancellation fee, but I ...
New customer Outstanding payment before first DD taken
Hi I’m new to Vodafone and took out a monthly contract on 24th Jan for £42. I’ve signed into the Vodafone app to look at when my first payment is due and have my first bill due to be debited on 4th Feb at £42 for the period of 24th Jan to 23rd Feb wh...
How do I move my mobile account from the old Crystal system?
I need some advice on how to move my Vodafone mobile (contract) account from the old/legacy Crystal system to a current one?Every time I have an issue to resolve or a general matter to address, I have to wait for the appropriate customer support team...
Resolved! Postpaid Sim deactivated
Hi Team, I have been in contract with Vodafone for last 4 months from portugal. I am using postpaid connection mobile number with them. But all of sudden by Friday I got a mail stating my mobile number is deactivated as per my request. But I never ra...
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