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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Trying to retrieve my phone number.

I ordered a phone from mobiles.co.uk that was on the Vodafone network and supplied my PAC code from SMARTY my previous carrier as i wanted my number ported to Vodafone. I then changed my mind and sent the phone back without inserting the vodafone sim...

Prime video with Vodafone Red Entertainment adverts

Hi all, I got a text saying that as I already had Prime on my account I won’t be affected by the change to adverts until my contract ends. This has not happened, adverts are showing up throughout the shows. Anyone else having this issue?thanks

RD2024 by • 2: Seeker
  • 809 Views
  • 1 replies
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Vodafone may not be reliable anymore

They failed to delivery a simple iPhone and the delivery guy was just an idiot Do I have to keep calling your office for a single phone or you guys want me to be paying for a phone I never received ? 

Huncho by • 2: Seeker
  • 1073 Views
  • 5 replies
  • 0 thanks

I want my phone number back

Hi! How can I get my inactive phone number back! 3 weeks ago I transferred the number from EE to Vodafone through Mobile.co.uk but things were not clear and I decided to stop the contract but the problem is that my number which I used for 4 years is ...

Marcy by • 2: Seeker
  • 765 Views
  • 2 replies
  • 0 thanks

Contract Phone hasn't arrived

As the title said....i did not receive my phone that was supposed to arrive today. I request for the phone to be delivered today between 8:30 and 12:00 am, wasting 5 pounds for that because i am not always at home. Already try to put my order number ...

Sinbolt by • 1: Seeker
  • 3597 Views
  • 3 replies
  • 0 thanks

App Error Code 3300

Hi Vf. I recently changed contracts and paid off my old contract to sign up to a pay monthly. The app bo longer works for the same registered mobile number. I have deleted the app, reinstalled. The error code 3300 seems to be linked to the mobile num...

Have I been accepted

I placed an online order for a contract I have received the following emails - contract summary, thanks for registering and thanks for your order. When I go on tracking it says order number deliveries 1 package to be sent my order is being processed ...

Kirst90 by • 2: Seeker
  • 1032 Views
  • 1 replies
  • 0 thanks

Vodafone data speeds

I am a little confused about the data speeds from Vodafone. Ive seen some saying unlimited, some saying 10mbps and some 2mbps but I just want to get a normal 25gb sim and there is no speed cap mentioned for that one so is it unlimited speed?

wedra by • 2: Seeker
  • 535 Views
  • 1 replies
  • 0 thanks
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