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Forum Posts

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iPhone Trade In

I am going in circles trying to get payment for my trade in.  I handed my old iphone in at a store just under 3 weeks ago, having been quoted £140 for it.  The store sent it off next day by DPD pm a 48hr delivery.  Since then it has disappeared, and ...

epoore by • 2: Seeker
  • 1330 Views
  • 3 replies
  • 0 thanks

Old phone number recovery

Hey All,  I'm just wondering if it's possible to recover and use my old phone number again? I switched contracts and changed to a new number but I'm needing to use my old number now. It's been a few months so I'm hoping this will be okay.  If anyone ...

BenAx by • 2: Seeker
  • 14515 Views
  • 4 replies
  • 2 thanks

Ending mobile contract early

My son wants to pay off his contract which enabled him to have a new phone, it is due to finish in July, does he then just need to get a new contract or can he just carry on paying his monthly fee for data calls etc? 

Lala65 by • 2: Seeker
  • 542 Views
  • 1 replies
  • 0 thanks

Number cleanse?

Around 6 weeks ago I took out a new Vodafone contract, asked for my old number to be ported over O2 - this took Vodafone almost 5 weeks to do, O2 SIM deactivated 7 days ago and for those 7 days I've had no service at all. Called Vodafone daily, keep ...

Free by • 2: Seeker
  • 1389 Views
  • 4 replies
  • 1 thanks

Youtube premium on my plan but not working

Last ditch attempt at getting an answer about my plan. Online chat not working. Phone service is automated only. Local vodafone shop not answering the phone. No reply to my tweet.  I thought I had Youtube premium included with my plan - it says I do ...

PGphone by • 2: Seeker
  • 6089 Views
  • 7 replies
  • 1 thanks

Calls go direct to voicemail without phone even ringing

Hi , I am unable to receive call on my Vodafone. When someone calls me they don't hear ringing tone and my phone also does not ring at all after a few seconds the caller is directed to leave a voicemail mail and I get a text message to say that I mis...

Customer (lack of) service

To anyone thinking of getting a contract with Vodafone - DON'T. I have never been treated with such disdain and contempt by a company that is happy to take your money each month, but hates it's customers. After 10+ hours of trying to obtain a refund ...

I cannot access my account

 Hello all.  I have been with Voda for years, A recent email offered updates. these looked ok so went to log in and proceed.  My account details did not work. The I was then  locked out.  Phoned  in and got new info ,none of which worked. I now have ...

clockie by • 2: Seeker
  • 2977 Views
  • 7 replies
  • 0 thanks

Recover Deactivated Number

Had a contract with Vodafone and decided to cancel, my contract has ended today and my number is gone. Is it possible to get the deactivated number back?

Nitcord by • 2: Seeker
  • 569 Views
  • 1 replies
  • 0 thanks
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