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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Youtube premium on my plan but not working

Last ditch attempt at getting an answer about my plan. Online chat not working. Phone service is automated only. Local vodafone shop not answering the phone. No reply to my tweet.  I thought I had Youtube premium included with my plan - it says I do ...

PGphone by • 2: Seeker
  • 6556 Views
  • 7 replies
  • 1 thanks

Calls go direct to voicemail without phone even ringing

Hi , I am unable to receive call on my Vodafone. When someone calls me they don't hear ringing tone and my phone also does not ring at all after a few seconds the caller is directed to leave a voicemail mail and I get a text message to say that I mis...

Customer (lack of) service

To anyone thinking of getting a contract with Vodafone - DON'T. I have never been treated with such disdain and contempt by a company that is happy to take your money each month, but hates it's customers. After 10+ hours of trying to obtain a refund ...

I cannot access my account

 Hello all.  I have been with Voda for years, A recent email offered updates. these looked ok so went to log in and proceed.  My account details did not work. The I was then  locked out.  Phoned  in and got new info ,none of which worked. I now have ...

clockie by • 2: Seeker
  • 3374 Views
  • 7 replies
  • 0 thanks

Recover Deactivated Number

Had a contract with Vodafone and decided to cancel, my contract has ended today and my number is gone. Is it possible to get the deactivated number back?

Nitcord by • 2: Seeker
  • 629 Views
  • 1 replies
  • 0 thanks

Credit report being hammered

Hi there, So a month ago started sieving through my credit report (long overdue) to find a vodafone credit agreement dating back 4 years owing a total of 950. I hadn't had any notification of this via email, post or anything. Very bad practise wonder...

DaveH94 by • 3: Seeker
  • 955 Views
  • 3 replies
  • 0 thanks

Resolved! Positive feedback

Hi again just wanted to share my upgrade experiance yesterday I went to upgrade my phone and was served by anna? (I think) in your dumfries store she was very helpful & friendly explained things to me in good way can you pass this on?

Resolved! E-sim deleted

Hi Guys was hoping someone can help me as I've accedendly deleted my e-sim off my new iPhone 15 plus and now I can't receieve texts my nano sim is dead aswellcan some help me?

Roaming extra charges on returning to uk - Extremely high bill

I have just returned to uk and have received an unexpectedly very high bill over £500IS there an manager i can speak to directly to discuss as no way I can afford this amountI was under the impression my calls were included under the 6.85 daily roami...

AA89 by • 2: Seeker
  • 588 Views
  • 1 replies
  • 0 thanks
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