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03-03-2024 12:24 PM
I have just returned to uk and have received an unexpectedly very high bill over £500
IS there an manager i can speak to directly to discuss as no way I can afford this amount
I was under the impression my calls were included under the 6.85 daily roaming charge
03-03-2024 01:25 PM
A lot depends on the country @AA89 , not all countries are covered with the daily roaming charge. Check this link: Roaming Charge Checker
It's surprising Vodafone allowed such an unusual high spend, there should be a credit limit on the account and this should have kicked in.
Drop the Social Team a message through social channels, they will have the necessary account access to find the reason for the high bill Contact Us