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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

pay off contract early

hi,  I'm been with Vodafone since Feb 2023,  since 14th nov 2023,  I've not been able to access my online account, when I try to log onto my account, I get the error message "An unexpected error occurred when trying to log you in. Please wait a momen...

Anonymous by Not applicable
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Resolved! Unrecognised phone number in my account

Hello,I am a Vodafone customer for the past few years. Recently I tried logging into my account on Vodafone website and after entering my e-mail and password correctly, I was then asked to select a phone number to send a security code to.There are th...

mtbykn by 3: Seeker
  • 1488 Views
  • 1 replies
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Sim saying no service 4 days after number transfer

Hi I transferred from Three to Vodafone well VOXI really wish I did not now but they are owned by Vodafone and my number transferred over around 4 days ago my Three sim had stopped working as expected but my Vodafone one also did it was working fine ...

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Resolved! Sim Card not Active after 24 hours

Hi all. Got my mum a new vodafone contract last week and her sim came Monday. Put in several phones but no signal or service? Her number ports from EE on Friday (12th). Have they changed the process where the sim is issued with a temporary number and...

Wifi calling on Pixel 6a

Morning, Just got a new Pixel 6a. How do I turn on Wifi calling? It is turned on in my account, but the option to turn it on just doesnt appear on my phone anywhere. Thanks.  

Number port issue talk mobile to vodafone

Hello,Reaching out to see if anyone has any answers/hope things will get sorted ASAPRecently purchased pay monthly iPhone 15 from Vodafone and wish to transfer number from talk mobile requested PAC codecompleted online form and port due to take place...

MrsAllen by 2: Seeker
  • 1920 Views
  • 2 replies
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Default notice on credit report

Default Notice  Can anyone advise how to deal with a removal of an invalid Default Notice? On 26 October 2015 Vodaphone registered a Default Notice with Experian and Equifax for a default balance of 28 GBP.  Vodafone have registered a Default Notice ...

oustanding device plan

Hi , so i have an outstanding device to pay, my data and calls are restricted. i live alone in UK, i am unable to call the dedicated team to set up an instalment, is it possible to reach them by email or live chat? 

aleerogo by 1: Seeker
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Split Port

Need some assistance please.To give some context ive ported my number several times in the past years from Vodafone to Giffgaff and back again.This year i left vodafone on the 6th Sept and joined them on 28th Sept.  My temp number was 07442 xxxxxx an...