We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
Can the Vodafone employee advantage discount be used alongside trade in and save?
I ordered an eSIM yesterday. Within a few minutes, the original SIM card stopped working. I received the email telling me that the process had started and that I would recieve a follow-up email with the QR code needed to scan within 24 hours (but nor...
Hello my name is Simon Poole As I have been living in China and Taiwan for the past 12 years I am a little confused about how extra charges can be added to my phone account. I have not used this number for over 12 years and I don’t have the SIM ca...
Got a quote for my current phone via trade-in tool, and picked phone for to upgrade to. But it then said money from trade in can only be used towards monthly airtime plan or credit to account or in to my bank account.What happens to my current device...
This is a message from a client using Vodafone services in Egypt, I am calling Vodafone UK as Vodafone Egypt couldn't solve the problem.On January 6, 2023, I received a message on my phone from an unknown person informing me that I would be converted...
We’re currently experiencing issues with our Digital servicesThank you for your patience, we’re working hard to fix the issues. We’ll be back shortly.If you need immediate assistance, try the solutions below or give us a call on 191 Can no longer tra...
It is good news for any plan change during your Billing cycle, that Vodafone have started sending an Email to tell you about your expected Bill for Current Month. Had suggested this several years ago and glad to see it implemented.But and a BIG BUT,...
hi, there there an issue with the website at the moment ? this is what I get when logged in on website. the app is showing billing etc as normal Dashboard Billing thanks in advance
Hello! So a couple of days ago I broke my phone screen. I rang vodaphone to upgrade from a sim only to a device plan. I got through all the security checks fine and we got right to the end where the guy on the phone was processing the order and then ...
I am currently with Three and looking to leave (as they are beyond awful) and join Vodafone. I have Samsung Galaxy Watch 5 LTE and would like to use LTE pairing but have a couple of questions I have not been able to find answers to, and have not been...
