Back to Help and Support
Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Zone D and charges for send/receive WhatsApp messages

I’m in a zone D country (Argentina). I’ve installed a local eSIM and that has mobile data and data roaming switched on.  I’ve switched off data roaming for my vodaphone “uk home” sim. I’ve switched almost every app to off re mobile data - except maps...

MarkA61 by • 2: Seeker
  • 1211 Views
  • 3 replies
  • 0 thanks

Onenumber - Nightmare!!!!

My device plan was coming to an end so I started a new one, I was informed that this would end my Onenumber discount which I understood. However the day after I received an email saying my Onenumber had now been cancelled. So I thought a quick call t...

Bishuk by • 3: Seeker
  • 803 Views
  • 1 replies
  • 0 thanks

Username and password

I have just been through trauma where my account username was changed twice and my password three times by Vodafone agents. They have had to set me up a new account.As part of the saga I was told that usernames and passwords must be in capitals. I ha...

BSM48 by • 4: Newbie
  • 8195 Views
  • 17 replies
  • 0 thanks

My callers hear no ring tone when I'm abroad

I'm on an Unlimited Max with Entertainment plan and travel a great deal for work, predominantly in EU but occasionally further afield. For the past year or so, people who call me when I'm abroad don't hear my phone ring, they just get silence until I...

muppix by • 3: Seeker
  • 14721 Views
  • 29 replies
  • 0 thanks

Handsfree dialing with Alexa

My mother is blind and unable to use any phone even if pre-configured with contacts etc. I understand Vodaphone now allows Alexa to 100% control phone dialling, so we would be very interested in setting this up for her. Do all the Vodaphone options (...

How do I find out what my current SIM PIN is?

I logged in to my account but I can't find a SIM PIN section anywhere.  Effectively I want to set one on my phone, but I have to put the current one in to change it and I have no idea what it is! Thanks in advance. 

JEVERETT by • 1: Seeker
  • 3623 Views
  • 1 replies
  • 0 thanks

Unable to make ANY outgoing calls

So as the title says I'm unable to make any outgoing calls local landlines, mobiles or even 191 but can send sms and use my mobile data, I've contacted Vodafone via the online chat 6 TIMES now to no avail and since i can't physically ring Vodafone I'...

Disputed charge has ruined my credit score

Having been with Vodafone for almost 20 years through several different accounts I was extremely disappointed when I closed my last account within the allowed timeframe  and was then hit with an unexpected invoice a few months after being told catego...

Labels
Top Thanked this week
View all