Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 60927 Views
  • 156 replies
  • 12 thanks

My vodafone app error

I have an issue with my vodafone app,I can log on to it but I'm not able to see any thing  this is all i get.

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RDURICI by 2: Seeker
  • 1381 Views
  • 5 replies
  • 0 thanks

Not able to pay my bill

I tried to many times still the review button isn’t popping up. Never happened before. Cards details all are correct.

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castro8 by 2: Seeker
  • 616 Views
  • 1 replies
  • 0 thanks

Blacklisting IMEI

Hi there,I'm facing the same problem as most of the people here !I purchased my phone last November at Currys. My phone has been stolen and I've been doing everything that I'm asked for. I have a monthly plan with Vodafone, and I need Vodafone to bla...

marianab by 2: Seeker
  • 752 Views
  • 2 replies
  • 0 thanks

Plan Details Online not showing

I have 4 lines.When I select the the Upgrade or change plan option, on 3 lines I cannot see the plan details.1 line is showing the details.On Saturday had online chat with the Brooke in the Upgrade team. Call me cynical if you like, but since then th...

Getafix by 16: Advanced member
  • 4717 Views
  • 8 replies
  • 0 thanks

TDX

My account had arrears on it as I have been unemployed, now I have started working I have a payment plan set up. I have just been informed it has now been moved to TDX and my number is disconnected. I have no contact details for TDX and was not infor...

Can't receive incoming calls and texts. Pay monthly

Since moving over to vodaphone from O2 my number was ported earlier this week but I cannot revieve calls and texts from non vodaphone numbers. Was on chat with vodaphone for 3 hours yesterday and none of their suggestions worked. Please help. 

ASP by 3: Seeker
  • 1191 Views
  • 3 replies
  • 0 thanks

Wrong Vodafone customer showing on my credit file

Hi everyone, 6 payments in arrears. (VODAFONE LTD GEMINI)" I've noticed this on my credit file but I have never had a Vodaphone account. I've tried calling & speaking to an agent and he couldn't find my details by my full name, postcode or date of bi...

Account Plans Not Showing

I've been with Vodafone since May of last year, but early this year my account suddenly says I have plans active.My phone and broadband are both still up and running though.

Order passed to fraud team and approved.... now what?

Hi all, ordered a phone on Monday and it was all approved and was with DPD for delivery Tuesday. I then got a note saying the phone was going back to Vodafone due to a fraud check - which I answered.I passed that Wednesday morning and since then.... ...

rendez2k by 2: Seeker
  • 1120 Views
  • 3 replies
  • 0 thanks

Vodafone blocking company servers IP

Hi, We have multiple emplyees and customers using codafone and it seems vodafone have blocked our company servers IP's. They can be access from every network and every wifi but never when using vodafone 4g, I have attached a screenshot and a tracerou...