I have spent the last 2-3 days trying to upgrade my sim only deal, yesterday i found a deal without logging in, that i wanted so selected that,, but when i logged in it showed the deal dirrent, ie deal i wanted was 25% off, but deal that showed 6 mon...
Every month I get a text telling me what my bill comes to. However, it's not bill but somebody else's. Its around £60 a month. I've attached a screenshot of the latest one. Its been happening for a Long time.
Does anyone else find the vodafone website totally unreliable? For me it's down for maintanence more often than it's working. And even when it is working, there's always some part of it that's broken, not working, or times out. I only visit the websi...
Hi How do I speak to a human regarding information on my credit file that I'm sure is incorrect,?
I have a Red SIM-only plan that is no longer a good deal. I am past the end of the contract date and want to switch to a Basics plan. I telephoned Customer Services and was told I can't do this as it is not considered an upgrade. I was told that to g...
I recently signed up to a new Vodafone Pay Monthly sim, when I put it into the phone there is no service and can only make emergency calls. I have waited the 24hr to make sure its not that, but after 24hrs it still says the same. When I bought the si...
I have 3 separate lines with Vodafone, so my monthly bills are expensive. My bank recently closed my account without notice, so my direct debit payment didn’t go through. When I realised I paid my bill with my debit card, only to receive a text from ...
Contacted Vodafone chat who have no record on this but am looking to contact the credit team direct to confirm this and get an email confirmation if so as for it to be removed from my application, I do have the copy of the chat with the chat person b...
Hi everyone,I'm in need of help. A few weeks ago, my partner received a text saying that her mobile and our broadband were due for renewal. She called up, arranged the new contracts and an engineer to get full fibre. On the date the engineer was due ...
My closed mobile account still has an outstanding payment against it.However the account is locked and I can't make a payment.I have ported my number to a new provider some time ago.There is now a flag on my credit rating.Thanks
