A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
HiSent two identical and v good condition iPhone 13 max pro handsets back for trade in on 04.12.2023, one was sent back to me for reasons that I still cannot fathom (I am now selling via We Buy Any Phone for more money), but have not had anything bac...
I am beyond frustrating and banging my head against a brick wall. I have contact Vodafone 10 times, my insurance company More Than 4 times and Apple 3 times. My phone was stolen on June 2nd and I requested my network provider block the phone. I prov...
Hi, How do I ask Vodafone to stop a specific mobile number from being able to leave a voicemail.I am using a call blocking app "Call Control" which blocks the number, but the person can then leave a message on voicemail.Looking around, the general fe...
I ordered a sim on Friday 8th December 2023 and it arrived promptly on Saturday morning.I registered the sim on the web page on Saturday at 13-16hrs, paid for a plan and waited for 24 hours to pass but the sim didn’t activate.Yesterday (Sunday) I co...
I Hope somebody can help. My entire life is attached to my phone number which has just been black holed.In summary, This webpage clearly says 1. No new SIM required and 2. There will be 24 hours downtime. > https://www.voxi.co.uk/move/for-nowIn reali...
Hi I recently upgraded my mobile phone and was told that I would be able to keep my old number, but it hasn’t transferred across yet. I’ve tried resetting in settings and changing it to the old number but it changes it straight back to the new number...
Hi,I have a Samsung Fold 3 Device plan (1 payment remaining), Samsung watch Device plan (1 payment remaining) & the 2 airtime plans for each. On the 6th December I used the provided PAC code to transfer over to a Lebara sim only plan. I am the accoun...
Hi Can you help with Lebara mobile as they use Vodafone? My phone has not ported correctly and I can't receive calls or texts. I can make calls though. Help gratefully received.
Hey guys, just wanting some peace of mind.Ordered a iphone 15 promax on a monthly contract with a sim topped with everything.the phone has arrived no problems but the simcard was not inside the envelope i got with the phone, do they usually turn up a...
My partner tried 11 times to call me today. My phone didn't ring at all and I didn't receive any missed call notifications. We are both on Vodafone with two numbers on the same account. She got some nonsense message saying my phone was switched off o...
