Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 62393 Views
  • 160 replies
  • 12 thanks

Porting out from Vodafone

One week ago I initiated a switch from VodaFone to Smarty and I supplied Smarty with the PAC code I was given by Vodafone. The port in to Smarty is only partially working. Vodafone have advised me by phone that the only thing they are required to do ...

Resolved! SIM card doesn't connect to 5G signal

Hello Community team, I'm a personal Pay Monthly customer on Vodafone's Unlimited Max plan. Last week, I upgraded to the iPhone 12 Pro Max 256Gb phone and have retained the same Unlimited Max plan. This plan has 5G, the phone supports 5G but the SIM ...

crowbar6 by 3: Seeker
  • 39520 Views
  • 30 replies
  • 0 thanks

European Roaming Pass

I live in the UK and am going to add a 8 day European Roaming pass to my account. As my UK package allows me free calls, texts and 12GB data does that mean that I can make calls from anywhere in zone B to any country in Zone B for free?

Entertainment package not available

Hi, I signed up to Vodafone in February 2023 with an inclusive entertainment package including Amazon Prime as an option. When I first tried signing up for Amazon Prime in March I was linked through to Amazon which said I would need to wait for my ex...

Voxi sim not working

after following voxi instruction to put sim number in and choosing my package and making payment my sim is not activating, it just says emergency calls only. I phone is unlocked on all networks so it can't be that i have left a message on facebook bu...

bbmpicz by 2: Seeker
  • 43115 Views
  • 30 replies
  • 2 thanks

Resolved! European Roaming Pass and Spend Manager

Hello All,I am on a Vodafone Basics Plan (out of contract) and will be travelling to Poland next month, so will be purchasing an 8 day European Roaming Pass. I currently have my Spend Manager set at zero. If I leave it at zero, will that cause me any...

Munzee by 3: Seeker
  • 2311 Views
  • 5 replies
  • 0 thanks

New pay monthly sim but no service

I bought a new pay monthly contract via carphone warehouse. When buying the contract with them I also requested carphone warehouse to port my old number from o2 to my new vodafone contract. I have recieved the phone and sim on Friday but this sim has...

Msk2000 by 2: Seeker
  • 693 Views
  • 1 replies
  • 0 thanks

sim network pin blocked enter sim network puk

Hi Guys,I was wondering if anyone can help me out. I've Galaxy S7 Edge phone on small business pay monthly account. I wanted to use other network SIM with this phone. When I insert other netowrk's SIM it prompts me to enter PUKsim network pin blocked...

pddaks by 4: Newbie
  • 101106 Views
  • 133 replies
  • 2 thanks