I'm literally just here to vent my frustrations with this. I've been a customer for a while now (a good few years)., I pay on time every month so why is upgrading almost impossible due to a credit check that I don't believe I should fail. I really do...
I am trying to reset my password but receive the message, password complexity not met when I have tried so many combinations for a new password. Is my account locked?
Ive been age verified for decades. Yet its today been blocked. I removed the bar and was told it would fix itself in a few hours. When I check my account the bar is off but I still cannot access and 18+ sites.Whats going on. This is the worst case of...
Hello everyone,I met an issue. I forgot the password to my online account, and I tried to reset it. But I always get this error I believe my password is complex enough and meets the complexity requirements, but why? Please help, thank you.
Hello,Good afternoon. I hope this message finds you well. I am currently facing an issue regarding a default on my credit file registered by Vodafone. I have attempted to contact the Vodafone Credit file department using the numbers provided by the c...
I have a new BWM with eSIM which in Germany can be connected with OneNumber. Is there any plan for this option to be available in the UK? If so is there a timeframe for when this would be?
Hi, I'm hoping someone can pick this up and have a look as I'm running out of options.. 4G does not work on my account and I'm limited to 3G only. I had assumed this was maybe a handset issue, but having been abroad with an alternate SIM I realised t...
HiDoes anyone know how long it usually takes for a OneNumber order to complete? It has been 48hrs and my esim order (for my new smart watch) is still in status "Order in progress"... thnx
I received my new phone and SIM on Friday 15th Dec and i have Emergency Calls Only.I have completed 2 chats with Vodafone customer services and was told it would activate when my Port In completes, today 18th. However, it is still showing Emergency C...
Hello,I purchased an Apple Watch along with a ONE number so I could obviously use the services. Having the watch a few month or so I ended up losing it or having it stolen after a party. i decided to just keep paying it off until I was due to end or ...
