Welcome to Vodafone Community
Welcome to Hell!
I have just unlocked 3 phones from Vodafone after 2 weeks of not being able to make or recieve calls and texts from my home and surrounding area. Unlocking cost £20 each. Plus about £20 credit on each phone down the drain. So all in all I've paid about about £120 to break free fron Vodafone. Worth every penny!
I've been living in a world where the telephone has not been invented yet. Can't wait for my Tesco sim cards to come so I can get back to the 21st century!
How did they resolve it for you as I have the same issues. I ported a Vodafone PAYG number to my monthly contact with Vodafone and it all went as they said it would at the time when they said but then after texting a few people my new number and making one call, I lost service completely and cant send or receive calls or messages. Ive checked all my settings and turned phone on and off but still the same. I have absolutley no idea why?
Thanks Merill881, Ive taken your advice. I have also sent Dave the information he has requested. I hope it can be resolved quickly. Strange thing is, my service was absolutly fine after the porting then later on in the evening it completely went. I am not able to register my new number on thier website either. Also when I call it from another phone it is disconected.... Real shame... but hopefullyDave will be able to get it sorted soon.
This has also happened to me. it appears to have half ported. I can call but can not recieve. When i click on the link to send my details to Tech it says access denied....
Can you help? Thanks
Hi copez and dav_303,
We can certainly look into what’s happened for you.
See how to get in touch here.
I am having the same problem, I can't recieve texts or calls or send texts. When I try to click on the link that any of the tech team have posted it says access denied. Can you help?
You would have seen this error because we had not sent you a PM.
I have done this now and if you contact us here, we'll be in touch.
I have checked and can see we've not received an email from the address you signed up with on the eForum.
So we can take a look at this for you, please contact the team here, or supply a reference from your email responses [5xxxxxx] and we'll chase this up.