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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

I have a big problem

Sorry, there seems to be a problemWe're working hard to fix the issue, so please try again later.: 500, FMW_30_0018 -I can't register an account. Constant error

khudenko by 2: Seeker
  • 908 Views
  • 4 replies
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EAS Discount

Can anyone explain why I only get a 15% discount on the Unlimited Max +3 Extra Benefits when I should get 25% according to the Terms of the scheme. 

Screenshot 2023-11-20 at 16.41.30.png Screenshot 2023-11-20 at 16.40.00.png
acdeag by 4: Newbie
  • 822 Views
  • 3 replies
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Mobile phones

i  was interested in upgrading my mobile phone and to pay monthly 

Turned off mobile data but not data roaming…

Hi, I am lucky enough to be in the Maldives. As soon as I arrived I turned off mobile data as I can use the resort wifi. However I still have signal bars and I have received texts from Vodafone saying Welcome with details of charges.  I looked on MyV...

clareykc by 2: Seeker
  • 2896 Views
  • 6 replies
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iPhone 13

My iphone 13 was ordered for deliver on the 9th and I’ve still not received it and it’s on back order for 3 days what can I do I don’t want to cancel as got cases for it already so it be waste of money now as won’t be able to return them

Zuzannax by 2: Seeker
  • 729 Views
  • 3 replies
  • 0 thanks

Choose old deactivated number as a new customer

Hello everyone!I've been abroad some time and my old mobile number has been deactivated/deleted with a different service provider. I want to join Vodafone as a pay monthly customer. Would it be possible to be given a sim with my old number if that nu...

Odduser by 2: Seeker
  • 1120 Views
  • 3 replies
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Resolved! Charges

Hi, I recently tried to get a Samsung notebook on finance, however I failed my credit check. However, the upfront fee of 50 has been charged from my account. Furthermore, I am seemingly unable to log into my Vodophone account that I made to make the ...

Resolved! Cancellation Process Is Outdated

Made this account basically to just explain what a complete nightmare cancelling an upgrade has been.I cannot get into my local store but I ordered the upgraded phone to the store for my son to pick up (which he has done without issue before for my l...

JW707 by 2: Seeker
  • 1958 Views
  • 3 replies
  • 0 thanks