Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Keep work number

I want to take my work number with me when I leave. My employer is saying I can but I need to pay out the contract which has 20 months to run ! I wondered if it would be possible to change the number so they can keep the contract but somehow move the...

Switching numbers betwwen 2 seperate contracts

Hello. I have a contract in my name but my son uses this sim. He has now taken out a contract in his own name and wishes to keep the number he has been using from my contract. I would then bring my number from talkmobile to my contract.So in summary ...

PJ152 by 3: Seeker
  • 1320 Views
  • 3 replies
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New Apple Watch ultra

I bought an Apple Watch Ultra 2 independent of Vodafone and already have a Apple Watch Ultra in contract can I use the latest Apple Watch ️ as part of the one number package?

amgarrow by 2: Seeker
  • 577 Views
  • 1 replies
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Can’t login to MyVodafone after signing up today

I signed up to a new Pay Monthly SIMO today, and created a username for My Vodafone. However, I am trying to log in using that username alongside a temporary password that was emailed to me.Every time I try, I get the error message ‘Sorry, an unexpec...

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hollaa01 by 3: Seeker
  • 1075 Views
  • 2 replies
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upgrade to new phone (keep existing airtime plan)

If i upgrade to a new device but have not yet paid the rest of my current device plan off, what happens if i trade in? do i still have to pay the remaining balance off my device plan myself? as it says any trade in value would go towards airtime or o...

Contract not yet fulfilled - more than a month now

Good morning. I have been a customer with Vodafone for more than 15 years. It is appalling no one can help with a pay-monthly contract I renewed. Numerous calls and chats with customer service and not much help.I renewed my vodafone contract in Octob...

vkiran77 by 2: Seeker
  • 702 Views
  • 1 replies
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Roaming Mobile Data not working after phone update

Hi I have a UK sim but I've been in Spain for a few weeks with no issues using the service. Today my phone (Samsung S9) did an update, after which I cannot connect to mobile data. I contacted support and they recommended various ways to try to get it...

Phone not working in Greece

Hi all.I need advice and some confusion clearing up please.Currently in Greece and upon landing I immediately received a text saying that I had hit my spend cap (had not done anything at this point and was still on the plane), however, on my account ...

MI55 by 3: Seeker
  • 2099 Views
  • 6 replies
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Sim not provisioned

Hello. I received my work sim and phone (Samsung A13) last week and it just says SIM1 not provisioned. Any help please?