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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72474 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229531 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201529 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone are liars

I have been a Vodafone customer for over 10 years and this is how they treat there loyal customers I rung Vodafone to tell them I had upgraded with car phone warehouse they said take the phone back the have roped u off and we will do u a better deal ...

Vodafone Smart 4 Turbo Update.

I am using Vodafone Smart 4 turbo for quite a long time and Android Kit Kat seems to be great. Despite the fact that kit Kat is good, I would love to see Android L 5.0 on this device. Will this OS come to this phone? Thank you!P.S.: Sorry for my bad ...

Re Sync required following new sim

Hi New phone arrived yesterday and required a new sim.  Sure Signal not working as re sync required.  I am "owner" of Sure Signal and no one else on the Suresignal has a seperate Vodafone account as they are all on one business bill so I can't transf...

Why is it so difficult to get a 4G SIM Data Card activated on 4G?

 I am a Managing Director of a specialist 4G mobile broadband supplier in Devon and Somerset and Dorset and just lately Cornwall, and an approved supplier of the Government Better Broadband scheme and Connecting Devon and Somerset Scheme for people w...

S5

Lost network access across all devices, can't check if my account is suspended as I can't do the verification process.Thanks

Vodafone Wallet

I have migrated from a business account to contract with a PAC and new NFC sim. Wallet fails to setup properly and is complaining that it is unable to add the debit card which is associated with the account. There does not appear to be a way to delet...

ransomz by 4: Newbie
  • 5367 Views
  • 4 replies
  • 0 thanks

Beyond frustrated - migrating monthly number to PAYG

I'm a Vodafone customer of over 18 years. I contacted customer services on 1 Feb to request that the same Vodafone monthly contract number I've had all this time be migrated to Pay As You Go. Instead of migrating the number to PAYG, the number was di...

Resolved! Contract Nightmare for a Year Now =(

Can someone from the EFT please contact me regarding my account? I've tried in vain for a YEAR to get my monthly fee corrected to my contract from last Februrary. I've had so many conversations that ended in "it's definitely all fixed for you now" on...

Vodafone Back to front?

I recently joined Vodafone after my details where let loose by Talk Talk. I took out the Red Value Bundle (25gb) over the phone.  After an array of poor customer service within days of taking out the plan, including being advised that my account and ...

uk3g by 4: Newbie
  • 5718 Views
  • 8 replies
  • 0 thanks

3/4G but no internet abroad

Hello,For about the lasr 18months I've not been able to pick up data abroad - although the 3/4G is still showing. I've tried all the obvious bits, as well as new sim and new phone to no avail. It's a business contract but any help would be amazing.Th...

Mbdxgck2 by 1: Seeker
  • 7869 Views
  • 2 replies
  • 0 thanks
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