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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72478 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229533 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201534 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

4g coverage on iPhone 5s

Hi   I have an iPhone5s, which I have had since January 14, which I was unable to get 4G coverage until recently. My wife is with Vodafone and can get it with her Samsung Galaxy S5. I spoke with someone about 4weeks ago to resolve the issue and they ...

NIGE81 by 1: Seeker
  • 13841 Views
  • 1 replies
  • 0 thanks

Resolved! S4 Lollipop disaster.

Hey everyone,My Galaxy S4 received and ota update over the weekend to lollipop and since then my phone is useless. I hope someone can give me advice on how to fix these issues or even revert back to kitkat.Here are some of the problems and irritation...

robuk360 by 4: Newbie
  • 15389 Views
  • 8 replies
  • 0 thanks

Sure signal problem

I have had a Sure Signal plug for 3+ Years I have since moved.  At the time of the move I was advised the reason my sure signal wouldnt work is because my broadband speed was not high enough.  I have now rectified this and have high fibre optic speed...

DUNNT by 2: Seeker
  • 25491 Views
  • 1 replies
  • 0 thanks

Resolved! New phone - SIM activation

I got a Vodafone sim yesterday in store for my iPhone and I've previously been a pay as you go customer so I got them to put in my new sim and she told me to switch it off and it would be ready in around an hour, my phone is still showing no service ...

Wireless charging

HiHaven't recived my edge yet but was wondering about wireless chargingWill any wireless charger work and if so, can someone recommend a charger other than the samsung one as this is expensive

Liam0205 by 4: Newbie
  • 15784 Views
  • 5 replies
  • 0 thanks

Resolved! Massive High Five To You Vodafone

Earlier this week I dropped my HTC One M8 in at the Fenchurch Street branch of Vodafone as it wouldn't read my sim card.  I was told it would be ready to collect on May 7th.  Today I got a text saying it was fixed and I could collect it.    I just we...

moving appointments/tasks in splanner

i was able to move appointments in splanner by dragging them to a new day  but now that wont work. is there something i may be doing wrong? (i'm using  a note 4)

sim activation

Finally got my Samsung s6 edge last Thursday. At the moment though it's just a very expensive paper weight as I can't get connected to the network. I'm a new Vodafone customer (soon to be ex if this carries on) and I've contacted live chat 4 times th...

timg4 by 2: Seeker
  • 13501 Views
  • 4 replies
  • 0 thanks
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