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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73849 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203966 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Insurance

Vodafone is just a joke, i just recently smashed my iPhone and went to the Vodafone shop to claim off the insurance to be told that my insurance has been canceled because I have claimed 3 times in the past 12 months! they said I got the letter in nov...

Sim swap not activated after 24 hours into iphone

Hello, I've got a brand new iPhone from you yesterday and I'm trying to do a sim swap from my 4s to the 5s. It has now been 24 hours and nothing has happened! What is going on? What can you do to get my new phone working?

Phone upgrade - sim change

How long does a transfer of sim take from the old one to the new one?Thanks Mark

Mark4889 by 2: Seeker
  • 17313 Views
  • 9 replies
  • 0 thanks

Voicemail PIN reset

I am abroad and need to reset my pin ad have forgotten it, can you help please?

Claremul by 2: Seeker
  • 13310 Views
  • 1 replies
  • 0 thanks

Yet another top-up problem...

Yet again I'm having problems with the online top-up system.I've gone through the process and got the "your top-up is successful" screen but it still hasn't shown up yet... I know it says it can take up to 10 minutes but I did it nearly an hour ago.I...

Toad70 by 3: Seeker
  • 17226 Views
  • 9 replies
  • 0 thanks

Texts messages

Having problems receiving text messages today. Been fine up to now. My sent texts are received okay.

Resolved! Bluetooth share has stopped working

My bluetooth, which I use for handsfree in the car, has suddenly stopped working on my 6 months old HTC mini - just constantly comes up with the message unfortunatly, bluetooth share has stopped working and turns of the bluetooth, keeps cycling throu...

MarieK1 by 2: Seeker
  • 26746 Views
  • 2 replies
  • 0 thanks

No emails in BlackBerry Bold with Vodafone

I moved to Vodafone nearly 2 months ago on a Sim only package.  When I put in the sim card to my BB Bold, my emails have stopped coming through and issues with using Facebook, though I could browse successfully.  I contacted Vodafone to check if I am...

ABG by 2: Seeker
  • 14737 Views
  • 5 replies
  • 0 thanks
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