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31-03-2018 07:49 AM
Hi, I m desperately trying to set my connection to use the 5ghz frequency. In the Vodafone website there is written that I should find this oprtion in Advanced> Advanced Wi-fi, but when I connect to my broadband via browser there is no Advanced tab which I can select. What can I do?
Thanks!
Solved! Go to best answer.
31-03-2018 08:40 AM - edited 31-03-2018 08:43 AM
This may help @LuKa1987OR
How-do-I-split-the-WiFi-between-2-5-and-5Ghz-on-the-Vodafone.
And
Vodafone-Router-WiFi-issues-Change-Settings.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
31-03-2018 08:40 AM - edited 31-03-2018 08:43 AM
This may help @LuKa1987OR
How-do-I-split-the-WiFi-between-2-5-and-5Ghz-on-the-Vodafone.
And
Vodafone-Router-WiFi-issues-Change-Settings.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
31-03-2018 10:36 AM
Thank you for your help...but now i have another issue reletad to this. Have a look at the image that I ev attached...I think that is the reason why I can't change it, it doesn't show the options! Can you help my please
31-03-2018 11:07 AM - edited 31-03-2018 11:08 AM
I've taken a look.at your image.
Are you not able to toggle On the settings options etc ?
Edit : is your Router on the newest version of firmware ?
This then maybe one for the dedicated Broadband Team on 08080 034 515 for Home Broadband support (free from all UK landlines and mobiles)
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
31-03-2018 11:18 AM
No I cannot use them and what is more se tab Setting is complitly empty...there is a symbol like thet of Youtobe during the loading....but it never load!
Yes the firmware is updated.
31-03-2018 11:25 AM
Ok @LuKa1987OR
Unfortunately as my router is a Home Hub 6 I cannot look into this further for you.
Are you able to give support a bell and ask them to guide you on this ?
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
31-03-2018 02:19 PM
I did it!
I connected the support and thei said that probably was caused by the fact that I was using a WiFi connection rather then the internet cable. Unfortunately I don't heve a device with an ethernet port so I restarted the router to the factory settings a couple of times en after I while it showed my the options properly! The I followed the guide that you posted and now the download speed has jumped from 45,9 to 67,6 mbps thanks to the 5Ghz frequency.
Thank you so much!!!!
31-03-2018 02:33 PM
That's awesome @LuKa1987OR
Great that Broadband Support- well supported you
Enjoy your speeds.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.