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Resolved! Lost data allowance on a reactivated dongle.

My dongle was recently re-activated after being idle for some time, but my £22.40 data surplus has been lost and only £2 remains, is there reason for this?  

chasboz by 1: Seeker
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Resolved! I need help

I bought this phone around a month ago and paid for a £10 top-up with it. I hadn't used all of my free minutes or data and got unlimited texts. I also hadn't used any of the £10 credit so I should've still got it, but I had received a message saying ...