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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72474 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229531 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201529 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

TERRIBLE CUSTOMER SERVICE!!

I can't express how stressful and disappointed I am about your company, Vodafone!So here is what happenedI have a LETTER confirming my activation date will be 3rd March 2018. Guess what, on 3rd March nothing happened, I called up and the lady said ev...

Resolved! Broadband app not working.

Hello, Please can anyone tell me if you are having the same issue as myself. Since an app update I'm no longer able to able to get into the vodafone broadband app on my iPhone. At the moment Im only able to do this via the the app on iPad as I've not...

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AgentX20 by 2: Seeker
  • 20063 Views
  • 14 replies
  • 0 thanks

Resolved! unable to load my own webpage

I have recently switched over to Vodafone broadband and I have been unable to access my own website www.orangelean.com on ip160.153.138.176.I have cleared cache changed browsers and laptops connected via direct ethernet and can only conclude that Vod...

Dennis5 by 2: Seeker
  • 3824 Views
  • 5 replies
  • 0 thanks

Disgraceful broadband

Don't know where to start.  Since joining Vodafone in 2016 it's been nothing but problems. Switched in June, activated in July 2016 for a 18 month conteact, then roughly 4 days before Christmas 2016 the internet just vanishes and doesn't come back on...

Unreasonable cancellation terms.

Unfortunately I'm having to move property cos I'm transferring with work, but the next property already has internet sorted by the landlord so I can't transfer over from my current Vodafone package, which I've had around half a year. I rang today and...

Sky+ connection

Just changed to Vodafone broadband..all devices connect to WiFi no issues, except my Sky+ box. It can’t find the WiFi. Worked with the previous isp router?

Veedubja by 2: Seeker
  • 1772 Views
  • 2 replies
  • 0 thanks

Fibre speeds are are totally unacceptable

6 months through an 18 month contract and fibre is almost unusable! I originally had a faulty VF hub, which caused millions of errors. I was sent a replacement which was just as bad. I installed my TP-Link and everything seemed stable.Over the last 3...

SR2 NO BROADBAND

Just as the service desk goes offline at 21:00, my broadband goes off!!Anyone know how to resolve this??

Vodafone DNS servers breaking POP3 email over SSL/TLS

Hi,Just wanted to warn people about a problem that we've been struggling with for over a week, in the hope that this might be useful to the next person to hit it... We have Vodafone home broadband. 2 of us use local mail client's (Thunderbird) to dow...

AlunT by 1: Seeker
  • 1298 Views
  • 0 replies
  • 5 thanks
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