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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi Guys, I bought a sure signal v3 (ss3) for my wife a few months ago and after a troubled start it had been working ok (still having to reboot the ss3 every so often). However over the past week or two it has just stopped working altogether. The onl...
Hello Just noticed last night that both the system and call lights are flashing together on my V2 Suresignal. I'm not sure how long it's been like that but it's been a while since I've received any calls at home! The serial number is 40120148032. A ...
I ordered a signal booster, but DPD can't find my house so they can't deliver it. Please can you get it delivered to me ASAP, I am at the end of my tether. 13 Dec 2013 17:38 Southampton Your parcel could not be delivered as your DPD driver could not ...
Hi,I haven't used my sure signal in a while however I have tried to get it working today but when I plug it in, no lights work at all. I've tried multple plug sockets but nothing happens.Is this a common problem? It definately worked previously, howe...
I have not used my SS V1 for sometime (over 12 months) but now need to use it I have new router and local broadband speeds have been improved, so I tried to set it up again but no luck. Every time I reset, I get a solid power light but then it revert...
Hi, please would you help? I have tried all the troubleshooting guides but still cannot get my SS to work with BT Homehub. At the moment, I get a steady red light and no other lights. What should I do next? Richard
Hi, I have since moved to another provider but still need to use the sure signal for my son who is on vodafone. How can I deregister and then register his number? Also, I can't login on my old number anymore so not sure how to send you my details?
Hi, My SureSignal version 3 just dropped out to Power - flashing, Internet - solid orange, In Service - off, In Use - off VF describe this as "This light sequence indicates the VSS is not active and it has been unable to authenticate on the Vodafone ...
Please could you reset - I hoped that the reset you applied globally today would resolve, but it hasn't. It's a Suresignal 1 Lights are normal 1,2 & 4 are steady But two phones cannot get a signal requested details below many thanks Your speed test r...
I need my vss version 1 resynchedSerial number is 21196945022I have posted this a couple of days ago but it was showing as problem solved for some reason.I have tried everything as per trouble shooting guide to no avail.Can you re synch it ASAP pleas...
