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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73854 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

De register sure signal

I have moved the main number to another network, now i can't manage the other numbers on the sure signal.Can you de register it please, serial number 40132214855

Resync requestion after new SIM

HelloI've just had my SIM swapped by Vodafone on my main work phone and now it no longer connects to my sure signal even after a factory reset.Please can you perform a resync for me.Sure Signal 21196759779Many thanksSteve

Anonymous by Not applicable
  • 11955 Views
  • 8 replies
  • 0 thanks

De-Register/Re-Register Sure Signal

Hi I had my sure signal on my closed account as I moved to O2. I have now returned, how do I re-register the sure signal as I cannot access the account it was setup in to de-register it. Thanks

acdeag by 4: Newbie
  • 12239 Views
  • 5 replies
  • 0 thanks

De-Register Sure Signal

Can you help in deregistering my Sure Signal please? I'm no longer a vodafone customer, and cannot seem to send a PM for some reason. My serial number is 40113835405

RKID084 by 2: Seeker
  • 10846 Views
  • 2 replies
  • 0 thanks

Resolved! Three lights, no signal. Can you resync?

Hi Tech Team My sure signal V1 has not provided any signal to the two phones that we use for getting on for two weeks now.Done several hard resets, tried changing its address online, and left it unplugged for a week but still doesn't work. And I'm ti...

bgs264 by 4: Newbie
  • 11453 Views
  • 4 replies
  • 0 thanks

Sure Signal 2 Stopped Working

Hi in the last couple of weeks my Sure SIgnal 2 has stopped working - it just sits there either with just the red light on or flashing both white lights with the red light on - which isn't a condition covered in the help info.  I've done numerous har...

Sure Signal 3 Drop Out

My Sure Signal3  box connected to a BT Hub 2 keeps crashing. Sometimes it works OK for weeks then it crashes a couple of times per week. When it does this, it displays the following lights; Power - Solid Red / Internet- Flashing Amber. Pressing the r...

diggygun by 2: Seeker
  • 10931 Views
  • 6 replies
  • 0 thanks

please can you resync

please cna you resync my Sure signal, i lost my home hub connection yesterday and since then I cannot reset my sure signal box. SN 21230510063 many thanks

Bosworth1 by 4: Newbie
  • 14326 Views
  • 22 replies
  • 0 thanks

VSS v 3 not connecting

HiI have a SS v3 and cannot get it to connect to the router. I have a solid red light. The internet icon flashes slowly for a while and then stops. Please advise thanks 

jimi13 by 2: Seeker
  • 10529 Views
  • 3 replies
  • 0 thanks

Resolved! web address for the suresignal login?

Does anyone have a link or the web address for the Sure Signal login page please? The link has  been down most of the day and I want to login adn register my phone

DEVFRMAN by 2: Seeker
  • 11208 Views
  • 1 replies
  • 0 thanks
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