We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Help! Since Friday I have not been able to access any of my apps or internet without being on WIFI. I have plenty of data left, mobile data is on, tried restart, tried airplane mode on and off....tried everything but nothing working. Even uninstal...
So we're in a mobile dead spot (for most networks) and used to have a SureSignal - worked fine for the most part apart from the boxes dying periodically! So now been pushed to Wifi Calling - some issues...1) Wifi Calling drops off over night when th...
Hi, I have very poor phone signal (1 bar) and when i make a call the line is intermittent. This has been going on for about couple of months. I raised this last week through online support and they said a new sim card would sort the issue. It hasnt. ...
Hi, wondering if someone can help.This evening on 2 occasions my phone rang, upon check who was calling my partner's name and number appeared. The problem is my partner was sitting right next to me and her phone was next to her each time untouched. ...
I am using an iphone XSAs of yesterday (6 July 2021) A few seconds after I make or receive a call, the other party stops hearing me, as if I am on mute.I tried with a different SIM with the same results.I tried WiFi calling and 3G and the issue disap...
Just wondering if anyone gets the signal that is shown on the network coverage map? My area (LS23) shows I should get 4g Good indoors & outdoors, I don get any signal at all indoors and nobody I know gets 4g, I get a couple of bars gprs outside
I discovered an issue with Vodafone network that following website does not open https://twentyninehounslow.com/ However it works on Wifi and all other companies Network like EE etc.The IP address of this website is : 35.178.204.156I have checked th...
I Received a replacement sim as my last ( Vodafone ) sim wasn't working. on the Sim swap page, I enter the number I want to transfer and press "go". Then the page refreshes and nothing happens - I've tried multiple browsers and computers - I have no ...
Hi. Could an admin get in touch please, to discuss (hopefully on the phone) the cancellation of my Vodafone unlimited data contract due to the not-fit-for service data speeds which have not been resolved via other Vodafone representatives. This is es...
Why has my printer suddenly got 169..allocated? Has been fine, if I manually assign a. IP address it works.. Sometimes.... How do I fix permanently is there a setting on the router?
