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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi all, My VSS3 can't authenticate (Power - flashing, Internet - off, In Service - orange, In Use - orange) to the Vodafone network. The box has been on for a 5 or 6 days now with the above symptom. The box has a static IP address and all the require...
Hi, My Sure Signal has not been connecting the last week or so. Solid power light and first light flashing slowly. I get request timed out on the tracert. Can you please help. Test details below: Thanks in advance, David Serial Number 4013 0616 366...
Hi, We bough a Sure Signal more than 2 weeks ago. We still have not been able to use it, because it is impossible for us to register for My Vodafone - it returns the nonsensical message every time: “The data being passed to the backend is rejected by...
Good Afternoon.I woke up this morning to find that my SS v2 box is no longer providing a decent phone signal.Nothing has changed, config-wise, in my house. I haven't changed my ISP. I haven't played around with the router. The internet still works. I...
yesterday my Sure Signal unit just seemed to die. It is model number: 9361 Home Cell V2-V : S/N 40122410398.It was working fine and then the lights went out on the front of the unit. I have unplugged, replugged, reset but nothing seems to work. The l...
Hello can anyone help me I opted into the blackberry Internet service and it activated and worked then I turned my data services off just to check if it would work through wifi and It didn't so I turned my data back on and my bbm isn't working there ...
Hi, My suresignal has stopped working, all lights are on correctly but none are flashing, the results from the troubleshooting are below: Upload speed 22.94Download speed 3.65 Ping 21ms IP address 80.229.236.177 Tracing route to cluster4.vap.vodafon...
Is there an cheaper option to the sure box as I need signal in my home
Hi all, I have a problem with my Sure Signal box. I previously had it registered to my old iPhone 4, but I've recently upgraded to an iPhone 5S and not been able to link it to the box since. I've spoken to technical help three times, confirmed SIM ca...
Hi, I need to de resgister a sure signal box that is registered to my MD. he cant remember login etc so need to move to my account to manage. S/N is 40123628394 phone number registered on it should be (removed for security)
