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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73747 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203326 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

New Sure Signal not connecting

Hello, I had a VSS V3 2 days ago but I'm unable to get it working.  Have tried resetting Sure Signal box, restarting router, swapping ethernet cable. Thanks in advance Dan Serial Number: 40134634415 SpeedtestDowload Speed - 33.62MbpsUpload Speed - 9....

Nexus 4 no service

Hello, About one year ago I bought a Google Nexus 4 online and I have a vodafone pay montly sim card in it, and it has been working perfectly. About a week ago I dropped my phone and the screen broke, I got it fixed and everything is working fine, ex...

Paco by 2: Seeker
  • 12867 Views
  • 6 replies
  • 0 thanks

Sure signal stopped working

Hi I had a 1st generation sure signal box that stopped working two months ago , I bought a brand new latest generation, this worked fine for last 6 weeks but three days ago stopped working ! Done re set all lights show it is working but no joy, I hav...

Suresignal v1 Stopped 24hrs ago

I have a v1 SS box connected to PlusNet home broadband. The device has worked (with occasional minor outages) for the past 5yrs at this address. Overnight last night it stopped working. The lights sequence is a cycle. Power light always on, Light 2 (...

SureSignal V3 red flasing light and two amber

Hi there,I can't get this to work, it is connected directly to a Sonicwall TZ210 and I have set the device on a DMZ with access to everything, but all I get is the red flashing light and two amber lights.  The suresignal serial number is:  4013461313...

CatManDo by 2: Seeker
  • 14075 Views
  • 19 replies
  • 0 thanks

Resolved! Help with settings for Android tablet

I bought a lenovo tablet earlier this week that came with a free sim. I have activated the sim and put £10 credit on it. Looking at the Vodafone account I set up I have used 0 of my 1 GB. My tablet won't allow me onto the internet unless I use WiFi, ...

miss1980 by 2: Seeker
  • 11192 Views
  • 1 replies
  • 0 thanks

Sure Signal not working - please help!

My V3 Sure Signal box stopped working about 3 weeks ago and after trying the resets etc, it will not come back online. It was registered in Dec 2012 and has been working fine until 3 weeks ago. My internet is good enough for online gaming and on dema...

vodafone smart3 rebooting !

hello all just got myself my first smartphone .but after aweek the phone decides to turn off and back on again out the blue .got alot of apps so have deleted one or two and i thought imay have worn the battery out already ,but fault still occurs with...

markyt43 by 2: Seeker
  • 11750 Views
  • 7 replies
  • 0 thanks

Suresignal V1 All lights correct but no signal

Following a power cut (about two hours)my SS will not connect to any phones.All lights correct. I checked the forums and did the following.I reset the SS, no change.  I un powered both the SS and my BT router.  Repowered the router, fine. Repowered t...

pkfusion by 2: Seeker
  • 9930 Views
  • 0 replies
  • 1 thanks
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