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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73778 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal not working

Sure Signal is not working and not stable. Is it faulty? It keeps restarting and cannot hold a connection. DetailsSpeed Test:Download 36.07Mb/sUpload 18.62Mb/sPing 30ms Ping Test:Ping 60msJitter 9ms External IP Address:146.200.2.50 Sure Signal Ser No...

Resolved! Sure appears to Work, but HTC Desire does not.

HiI have swithed from pay monthly to PASG (a traumatic experience) and now I think I have finally got things working apart from my sure.  The correct lights are on, but my HTC Desire can not see it.  I am also registered as the owner on this site.  I...

Sure signal not working today

My Sure Signal stopped working today for no reason - no changes, not power problems. Working fine 1st thing, just quit at about 10am. Red power light on only. Turned off and on again, same problem. Turned both sure signal and router off for a while a...

boatman by 2: Seeker
  • 9934 Views
  • 2 replies
  • 0 thanks

Signal not working!

My suer signal box has been off for longer than 24 hours now and I carnt contact anyone it doing them same as everyone else is implying I need it sorting ASAP! As I'm at a loss paying do much money for nothing.

sure signal v2 not working

Woke up today and my sure signal isn't working. No idea how to do ping tests etc but I have tried Resetting the sure signal on its own and router On its own then both at the same time . Firstly get all 3 lights flashing, then just the power light and...

new user added but getting no 3g signal

Hi, I have a sure signal which i have just newly setup. I am the admin and get full coverage however a user added does not. Regardless of the phone used the sure signal does not give the added user any coverage. I have reset the device but still the ...

vmessy by 2: Seeker
  • 9690 Views
  • 2 replies
  • 0 thanks

Resolved! VSS ver1 Not Working

Hi, I've got a Sures Signal v1 that stopped working a couple of days ago Serial No. 21222711943 Lights 1, 2 and 4 are on permanently but no Vodafone or 3G signal - I've done the usual restarts, de-registering and re-registering, changing location etc...

Resolved! VSS1 stopped working

I have had a VSS1 for many years periodically it stops working (correct lights but no signal on phone). This has recured. I have reset the VSS1 and have lights 1,2 & 4, all steady. According tot he dashboard on MyVodafone the VSS is active. The hands...

rjhazeld by 4: Newbie
  • 13245 Views
  • 17 replies
  • 0 thanks
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