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Solution

new user added but getting no 3g signal

vmessy
2: Seeker
2: Seeker

Hi,

 

I have a sure signal which i have just newly setup. I am the admin and get full coverage however a user added does not. Regardless of the phone used the sure signal does not give the added user any coverage.

 

I have reset the device but still the same thing. It works fine for me so its odd.

 

Are you able to re-sync it for me? I can see that other people who had the issue had it fixed by support doing a resync.

 

Many thanks


Vish

2 REPLIES 2

vmessy
2: Seeker
2: Seeker

Now working...just reset the device for the 100th time.

DaveCD
Moderator (Retired)
Moderator (Retired)

Hi vmessy.

 

Thank you for letting us know that this has been resolved.

 

If you have any further queries, please don't hesitate to drop us a post.

 

DaveCD