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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74126 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229925 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Serious Complaint - Iphone 5

Hi I am still waiting for a call back from one of your senior managers . We have a business contract and you are refusing to swap a faulty iphone handset, due to a known power fault, which one of your shops (St Andrews, Scotland) have advised should ...

proof of ownership

I have a damaged Iphone and require proof of ownership to provide to the insurers.   I received the Iphone as an upgrade from Vodafone.  How do I obtain this proof of ownership? Thanks 

Vodafone app error appaearing

HiI have downloaded the vodafone app everytime i try to log onto it it keeps saying sorry we are currently experiecing technical diffculties. Please try again later. its very annoying i don't know how to fix this on my iphone 5sany ideas 

theresaf by 2: Seeker
  • 12754 Views
  • 3 replies
  • 0 thanks

Freebies

Hi I was wondering if you could help me? I top up my phone 10 pound a month to receive the freedom freebe being 500mb of date unlimited texts,and calls for some reason these texts have been taking away?

wi fi charger and case for samsung edge

I  have just placed a order for the new samsung edge with the 7G red plan , this was seen in a advert early this week in a national paper , the advert clearly stated that a chargeless wi fi pack and case came with this plan and deal , when i placed m...

Samsung Galaxy S5:- Network Connection Problems

I have a galaxy S5 on a 3G package which does some weird things. I should also say that i have had a new sim in the last week to try and address this problem. I live in a low coverage area and have to go upstairs (or outside) to use my phone with any...

flubster by 4: Newbie
  • 20931 Views
  • 11 replies
  • 0 thanks

Stage 4 s6 edge 128gb model

Just got the shock of my live when i have just checked the status of my preorder and iam on stage 4 but for some reason it says delivery to a vodafone store which 1 i dont know i specified i wanted it delivered to my address

Moto G Roaming Bar

Hi As with the person in this post (forum) I think I also have a roaming bar on my Moto G phone. I have moved abroad for a couple of years so switched my contract to payg. I want to use my phone every now and again just so I can keep the number for w...

weezix by 2: Seeker
  • 14873 Views
  • 5 replies
  • 0 thanks
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