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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73748 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Top up freebee

HiI ve problem hereI've topped up £10 freebee yesterday and can't see the money into my balanceSame problem with my husbandWe r really tired of keep calling your customer service this is waste do timeWe seriously thinking to change to another network...

ALAGHBAR by 2: Seeker
  • 13005 Views
  • 1 replies
  • 0 thanks

Resolved! iMessage and Facetime not activating

My iMessage and Facetime will not activate properly. I've contacted AppleCare support and they suggested that I contact my mobile carrier to see if there are any issues with my number/service etc. My iMessage and Facetime work using my email address ...

fmcp_ by 3: Seeker
  • 15825 Views
  • 1 replies
  • 0 thanks

Forgotten Password

Hi changed password on my iphone 5s and forgotten it phone is locked, any help in how i can get it working again. thanks.

iPad pay monthly personal hotspot / tethering not working

I've got a 2GB pay monthly plan with my ipad, but every time I try to activate Personal Hotspot it says to go to the Vodafone website. I tap Go to Website and then find the guide, but its useless because every time I try to activate it, it shows the ...

Saltank by 4: Newbie
  • 21963 Views
  • 47 replies
  • 0 thanks

Delievery

Just had my new iPhone 6 device delivered today, however I have not received a sim card? And can not access the phone at all. I also have no received any information about the entertainment packs and activation? Do I recieve the sim and E package on ...

Repair iPhone 5s

Hi,I'm currently abroad in Norway and something has happened to my phone (5s). I thought it had ran out of battery as the screen was black but then it would not turn on at all. So I plugged it in and still nothing. There's beern no previous issues li...

Faulty iphone 5c and shocking customer service

Phoned over a week ago to cancel contract because of poor customer service. Persuaded against better judgement to stay and offered phone upgrade. Was then sent broken  Iphone 5c. Since this time I have spent over 18hours on the phone ( at various tim...

jacie429 by 1: Seeker
  • 12356 Views
  • 3 replies
  • 0 thanks

Uograde

Hi!I'm due to upgrade from 23/05/2015 but I am getting a bit impatient and was hoping there was a way to upgrade slightly earlier as I am desperate to get my hands on an S6 Edge!Help!!!

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