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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73748 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! K4201-Z installation problem

Hi,trying to install dongle on samsung notebook NC10 with Wind XP home edition. It starts ok but rolls back saying interupted during installation.Stopped WIFi and Lan - turned off firewall and virus checker etc.Any idea? or will it not work on XP? 

Resolved! Voicemail issues

I have recently changed my contract to sim only and my voicemail has got deactivated. I have tried dialling 1211 and the call fails. I tried e chat and got disconnected when they tried to transfer me. I rely heavily on my voicemail so really need it ...

Chewa84 by 1: Seeker
  • 12015 Views
  • 1 replies
  • 0 thanks

Resolved! Iphone Not working still

Hi thereHoping for some help here, as spent the last 4 days without any signal on my 5S, which decided to stop ducting a signal on Wednesday evening for no apparent reason. 4 calls to Vodafone, endless waiting to get through to somebody, ended up goi...

Resolved! Billing

I have been over charged and locked out my Vodafone Crap they are

Samsung Galaxy S3 Mini wifi greyed out - unable to use

The wifi button on my Samsung Galaxy is greyed out, meaning I can't turn it on. I've been into the Vodafone shop, done the live chat and rung Customer Services (but couldn't get to speak to a human being), without any success. Is anyone in here pleas...

Tammie by 2: Seeker
  • 12295 Views
  • 1 replies
  • 0 thanks

Resolved! How do I make messages stay on my phone? Message + Vodafone Smart 4.

Had Vodafone smart iii before but now have Vodafone Smart 4 Turbo and messages are different. It says it's now message+. The thing is, I had some messages the other day and now I can't see them. I can't see anything on settings to save old messages. ...

SzLwson by 3: Seeker
  • 15130 Views
  • 3 replies
  • 0 thanks

iPhone 5S not working with SS 2

Please resync my SS2 s/n 40113848721. It works with my 4S but now will not work with my wife's 5S

dalison by 4: Newbie
  • 22529 Views
  • 1 replies
  • 0 thanks

Sure Signal not working for iPhone 5s

Hello, I have a Sure Signal and it works fine for my HTC One. However, three months ago we registered my husband's Vodafone iPhone 5s and it hasn't worked for his phone at all - he consistently has no signal at home, whereas I get full signal.  We ha...

No signal with sure signal after sim swap

I have swapped sim on my iPhone and no longer have a signal with sure signalI have tried resetting the sure signal a couple of times but no luckI'd appreciate some help as I'm on call and have no phone reception!

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