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26-04-2015 10:51 AM
The wifi button on my Samsung Galaxy is greyed out, meaning I can't turn it on. I've been into the Vodafone shop, done the live chat and rung Customer Services (but couldn't get to speak to a human being), without any success. Is anyone in here please able to tell me how to solve this?
Many thanks,
-Tammie.
26-04-2015 11:35 PM
hiya,
The first thing to do is back everything up using KIES or other backup software
Go into settings > Backup and restore and restore to factory settings.
If this does not help the antenna cable inside may have been knocked out of it's plug, it'll need a Vodafone or Samsung repair centre.
Paul - Blogger at imwellconfused.me.uk @hooker1uk
Current devices: Nokia e7-00, Smart ultra 7 - archos xenon 96
Disclosure! I review devices, products and services in partnership with Vodafone UK on imwellconfused uk. Anything I post here is not affiliated or endorsed by Vodafone UK.