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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi,I can't receive calls or texts on my SS v1 and reading through the forum I think the SS needs a resync. I've reset it 4 or 5 times and still nothing.Here is the data you usually request. Speed 17.23 down 17.26 upping 28ms5.61.121.66 ip address 21...
Hi, I've had a VSS3 since my original model broke last year. Since getting this one it's been hit and miss, but hasn't worked at all for about a month or so now. It gets very very hot, and the power light flashes, and the phone symbol just stays on...
I can no longer access my Sure Signal via my online account anymore and when I try to add it back on, I get an error message telling me that it is already assigned to an account. How can I get my Sure Signal back under my account? Thank you.
I have tried the reset button (holding it down, power recycling, letting it go) but to no avail. Can anyone advise please.Broadband appears to be OK & other SS further way on same BT BB network are working OK.
Please can someone re-set my SS2, it just needs re-syncing. I ran through all the troubleshooting and still have no reception. Serial no is: 40122453587A. Thanks.
Hi,We've been using our SureSignal for 2 years with our BT broadband service. We've recently changed to Demon Internet and now the SS box doesn't work. I've made several support calls to Vodafone but the operators I speak to go through a script and h...
Hi, Just wondering, if we can get information on which users are connected to my Sure Signal device..Please let me know..
My Sure Signal box has stopped working and we cannot make or receive mobile calls. I'm really very new to this and I don't understand lots of the terminology. The boe serial number is 21230681872. Can someone possibly do something your end (I've read...
New to Vodafone. Live in a small village so Sure Signal seemed like a godsend. Reason I changed to Vodafone. No luck with SS3 connections. Opened ports as requested, IP is PPPOA, MTU field set to 1500. Download 6 MB, upload .36MB, iMac with latest O/...
I have three phones in the house two which are working via Sure Signal one notBoth phones are saying no service but the other phone is working fine. If I swich off Sure Signal then all the phones are working
