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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have looked at all the forum and there are similar threads but I cannot seem to work my problem out so can you please assist? I have the VSS version 3, I plugged this in at home and the lights flashed and the yellow phone showed up. I then re-regis...
I have had an iPhone 5 for about two months now and the signal strength varies from 3 bars at the most to no service where as with my precious blackberry I had full signal all of the time. I have tried resetting the sure signal, turning it off and re...
Will there be a similar device for boosting 4g? Or would the existing device work?
Hi, Pease can you resynced VSS serial number: 40122933639 ? I've swapped to a nano sim and new phone. I've waited 2 hours, transfered ownership, removed the phone number and added the phone number and performed a hard reset. Other users are connect...
Hi I bought a second hand sure signal which has been deregistered from the previous owner, I'm trying to register it but keep getting "sorry there seems to be a problem" or "sorry this sure signal can't be changed at the moment. Please try again late...
I am losing the will to live trying to get Sure Signal to work. I have had it for 3 days, it is registered. Serial number 40132741873. Nothing is happening. I get the red power light flashing and an orange solid light on the phone icon. I have spent...
our sure signal has been working very well up to now. However I have just bought a samsung galaxy note 3 and repaced my sim card with a new micro sim card. My number has not changed. But I can not make calls. 'no signal for mobile networks' and 'not ...
Morning, My VSS box is showing the correct lights but i have had no 3G signal for the last 3 days. I have tried the hard resets and other resets from the forum but still not working. Could you please have a look and maybe push a resync please? Ser...
My suresignal has losty my phone details, so when I try and make a call it does not go through the suresignal. When I try and add myself to the suresignal through the add users it errors and says I am already registered, but I am not listed in the u...
Hi - please can you look at my serial number 40131568053 and see the above query? Have gone through troubleshooting and still an issue. ThanksMatt
