This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
SS s/no 40110908536 is registered with my account now but won't connect. Red light steady but two white lights just keep flashing. I have reset SS and waited over 24 hours but no change. My firewall has all the necessary ports open and addresses a...
I've been trying to get one of these on the Vodafone website for a few weeks now. I rang customer services and was told it's out of stock with no ETA. Is it being replaced with a new model? When will it be available? Thanks
Has anyone got any experience of using a sure signal over a fixed wireless broadband Internet connection? The connection is nominally 10 megs up and down but a speed test usually shows 7 to 8 down and 5 to 6 up. Is there a 7 day cooling off period if...
My sure signal box has the above lights showing. It replaced the last box that developed the same problem. The serial number of this box is 40123687358. This box has been in service for one day and is now not working do I need a replacement or can it...
I seem to be stuck with the common problem. in short: VSS ver 3 red light on and first white flashing. We are on fibre optic hence pppoe . Have tried all the usual stuff - resets , resynch, port forwarding and changing mtu . All to no avail. I have a...
speed test result- http://www.speedtest.net/my-result/3007717223ping - [URL=http://www.pingtest.net][IMG]http://www.pingtest.net/result/87280833.png[/IMG][/URL]external IP Address 81.155.248.136sure signal serial no 5067F074AF6C tracerootMicrosoft Wi...
Hi My sure signal stopped connecting to any of my phones at home and now I can't manage it online as it says that it is registered to another device. Please can you reset it and allow me to access it via the online portal? Serial Number 40130422229
My Sure Signal has been very temperamental since I first got it back in June. It now appears to have lost sync again and cannot connect. Please can you reset it? The serial number is 40131977791. I am not very impressed with this device. When it does...
Hi there Ever since purchase I have had problems with Sure Signal 3. Looking through forums there are some problems similar to mine but nothing quite the same. Sometimes I have a flashing red / solid orange light (which I cannot see in troubleshoot...
I have switched from iPhone 4s to 5s. The new phone does not connect to Sure Signal.Does anyone know a solution? Thank you Peter.
