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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74276 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229948 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204348 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal problem sorted - Long story

Ok this might be of use to others and a surprise to me!I have a couple of threads running for absolutely ages and for some reason did not click that it maybe the box BUT it was something that one of the advisors said in passing that made me thinkHe s...

g4jnw by 4: Newbie
  • 11459 Views
  • 1 replies
  • 0 thanks

SS3 and BT infinity

After reading the pages of failed set ups can anyone help me with this. I have assigned an ip to the SS by its mac address, I have placed the SS in a DMZ. I am getting a red flashing power light, when I turn on the unit the globe flashes about 15 tim...

Sure Signal still draining battery life

I have used a Blackberry Torch Touch 9860 for 18 months with no problems. I recently moved to an area with poor signal (only available at the landing window) so I installed a Vodafone Sure Signal. My battery life dropped from 36 hours to just 8. I as...

Rory59 by 2: Seeker
  • 11717 Views
  • 2 replies
  • 0 thanks

Upgraded to BT Infinity VSS stopped working

I have recently upgraded to BT Infinity from a BT ASDL connection and my VSS which has been happily working for over two years now doesn't seem to want to connect. I've gone through all the troubleshooting steps and performed three resets but still o...

simonmp by 2: Seeker
  • 14044 Views
  • 5 replies
  • 0 thanks

iphone 4 is not connecting to sure signal

Ive just updated my suresignal to the new plug in type which is all set up with al the lights on but it is now not connecting with my iPhone4 or 4S The old suresignal worked perfectly with both phones. Coincidently I have just updated my iPhones with...

robmcc by 2: Seeker
  • 12104 Views
  • 1 replies
  • 0 thanks

Vodafone Suresignal V3

Hi, I have has a suresignal V3 for several months and it has been working just great, full 3G signal on all three handsets. However, about a week ago, it stopped working, The solid red power light is on, the internet light flashes (First White Light)...

Callumbo by 2: Seeker
  • 11411 Views
  • 1 replies
  • 0 thanks

Solid Red power and flashing Internet light, no other lights

Hi... Similar to a few of the other users below by Sure Signal V3 has stopped working and i can not seem to reset it.I've power cycled the device multiple times and tried resetting using the button as per other posts. I've also tried de-registering i...

pslondon by 2: Seeker
  • 11949 Views
  • 4 replies
  • 0 thanks

Sure signal and Sky hub

Having problems with our sure signal box. The power light is on steady but none of the other lights on the front are on. The lights on the network port both turn on for a few seconds and turn off, over and over. Performed a tracerouteTracing route to...

MiffNuts by 2: Seeker
  • 15443 Views
  • 14 replies
  • 0 thanks
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